Customer Service Executive

Dynamite Recruitment • Permanent • Eastleigh, Hampshire, England, United Kingdom • £14.50 - £15 / hour • 22h ago

Customer Service Executive
Location: Eastleigh (Hybrid available after 4-6 weeks of training )
Salary: £15.00 per hour(£29000
Hours: Monday to Friday, 37 hours per week (8:00am-5:30pm on a rota, occasional Thursday until 7pm once every 6 weeks with time off in lieu)
Start Date: 7th August 2026
Contract: 12-week temporary assignment with potential to remain permanent

About the Role
Dynamite Recruitment is proud to be partnering with a highly reputable organisation based in Eastleigh. Due to continued growth, they are seeking a enthusiastic Customer Service Executive'a to join their friendly and professional team.

This is an excellent opportunity for someone who thrives in a fast-paced customer-focused environment and enjoys delivering high-quality service across a range of communication channels.

As a Customer Service Executive you will be responsible

Handle inbound and outbound customer calls, providing prompt, professional, and empathetic support.
Respond to customer enquiries via email, live chat, and social media channels including Facebook, Twitter, and Trustpilot.
Take ownership of queries and ensure timely and accurate resolutions.
Liaise with internal departments and third-party partners to follow up on requests or escalate issues as needed.
Update customer records, manage legal documentation, and maintain accurate information in the internal CRM system.
Support general administration tasks to ensure the smooth running of the department.
Consistently deliver excellent service, maintaining a positive and professional approach in every interaction.

The Ideal Candidate

Previous experience in customer service, call handling, or contact centre environments are ideally required
Confident communicator with strong written and verbal skills.
Comfortable managing multiple customer channels (phone, email, and social media).
Excellent administration and IT skills, including Microsoft Office.
A proactive problem-solver who enjoys working as part of a supportive team.
Able to start immediately and commit to the initial training period in-office (4-6 weeks).

Why Join?

Excellent team culture and supportive environment.
Hybrid working after training (2-3 days in the office).
Opportunity for progression to a fixed-term role with increased pay.
Be part of a growing organisation that values customer satisfaction and employee development.

To be considered please submit your CV to Fran Curtis @ Dynamite Recruitment

#evergreen

You may also be interested in these jobs

Recruitment & HR Admin

4Recruitment Services • Temporary • Southampton, Southampton, England, United Kingdom • £14.92 / hour • 2w ago

Work from Home Immediate Start

Recruitment Assistant – Southampton Location: Southampton, SO14 (Hybrid working 1-2 days in office per week). Salary: £14.92 per hour. Full Time – Monday to Friday – 37 hours. Contract: Up to 9th October 2026 – possibly...

2w ago

Apply

Trade Marketing Executive

Team Jobs - Executive • Permanent • Basingstoke, Hampshire, England, United Kingdom • £35k - £40k / year • 12h ago

Work from Home

An exciting opportunity for a Trade Marketing Executive to join the team of a well know leading Consumer Goods Company located in Basingstoke. The Trade Marketing Executive will support the execution of customer marketin...

12h ago

Apply

Digital Marketing Manager - The Travel Franchise. Remote

RecruitmentRevolution.com • Permanent • Christchurch, Bournemouth and Christchurch and Poole, England, United Kingdom • 12h ago

Work from Home

PPC | Paid Social | SEO | Lead Generation | £474k Budget to Scale You’ve outgrown where you are. Maybe you’re in agency life, juggling 15 accounts and never getting deep enough into any of them to actually move the needl...

12h ago

Apply

Content Marketing Executive

Workshop Recruitment • Permanent • Waterlooville, Hampshire, England, United Kingdom • £30k - £40k / year • 12h ago

Work from Home

About the Opportunity Are you a talented writer with a passion for creating engaging content that brings brands to life We're looking for a creative Content Marketing Executive to join a growing specialist B2B marketing...

12h ago

Apply

Marketing & Events Coordinator

Modus Talent • Permanent • Southampton, Southampton, England, United Kingdom • £30k / year • 12h ago

Work from Home

MARKETING & EVENTS COORDINATOR – £30,000 – Southampton – Hybrid Working, CIM Support, Career Development The Marketing & Events Coordinator Job An exciting opportunity has arisen for a Marketing & Events...

12h ago

Apply

Get more jobs like this

Create a free job alert