Business Administrator

Get Staffed • Permanent • Chesterfield, Derbyshire, England, United Kingdom • £27.50k - £30k / year • 1d ago

Are you a successful and experienced Business Administrator who loves to manage all aspects of a business office, and who thrives being the central cog in a business

Are you frustrated because you’re not getting support, or being rewarded appropriately by your present employer

Are you highly organised, able to handle high call volumes and CRM input, work in a fast-paced environment, and remain calm under pressure

If this is you, and you want to join a supportive environment that recognises and appreciates your diligent efforts, then read on.

Our client is a fast-growing, independent pump distributor supplying customers across the UK. With a strong e-commerce presence and a growing portfolio of engineered solutions, they are entering an exciting phase of structured growth.

They are now seeking a competent, experienced, and highly organised Office Administrator to strengthen their internal operations and support continued expansion.

This is NOT an entry-level role. The successful applicant will play a key role in supporting sales, customer service, and daily operational workflow. They will be responsible for maintaining high standards of accuracy, communication, and organisation across multiple systems.

Speed, attention to detail, and ownership are essential.

Experience That Would Suit This Role

Previous experience in a fast-paced trade, industrial or operational environment would be highly advantageous. This could include construction, civils, utilities, drainage, plant hire, builders’ merchants, plumbing / heating merchants, engineering supplies, logistics, trade counter sales or similar sectors.

These industries often require strong organisation, quick communication, accurate order processing and the ability to manage multiple priorities at once – all of which are important in this role.

Experience in these areas is not essential, but applicants should be comfortable working at pace, following procedures accurately and dealing with customers, suppliers and internal teams in a busy commercial environment.

Hours and Salary:

Full Time
Monday – Thursday; 8am – 5pm and Friday; 8am – 4pm
Salary: £27,500 – £30,000
Office work only

What Our Client Offers:

A stable, growing company with clear direction
Structured processes and leadership
A supportive but performance-driven culture
Opportunity to grow as the business expands
Competitive salary based on experience
Healthcare Insurance after 2 years of continuous work
Dental Insurance after 2 years of continuous work

Key Responsibilities:

Managing and responding to incoming emails efficiently and professionally
Processing sales orders and purchase orders accurately
Creating and updating opportunities within CRM
Maintaining accurate customer records
Assisting with quotations and customer follow-ups
Handling inbound calls professionally and confidently
Liaising with suppliers and customers to resolve queries
Supporting internal reporting and administrative processes
Ensuring tasks are completed promptly and do not require chasing

Systems and Software Experience (Essential)

Applicants must have previous experience using:

CRM systems
Microsoft Office (Outlook, Excel, Word)
High-volume email management

Fast and accurate typing skills are essential.

Whilst not essential, experience in basic finance or accounts administration would be advantageous, including:

Purchase ledger processing
Supplier payment runs
Credit control / customer payment allocation
Reconciling supplier statements
Assisting with VAT preparation or month-end tasks

The Ideal Candidate Will Be:

Experienced in an office administration role (minimum 3+ years preferred)
Highly organised with strong attention to detail
Comfortable working in a fast-paced environment
Confident on the telephone
Proactive rather than reactive
Reliable and punctual
Able to prioritise workload without supervision
Calm under pressure
Professional in written and verbal communication

Performance Expectations

Our client operates with measurable standards. You will be expected to:

Maintain inboxes at manageable levels daily
Ensure CRM records are complete and accurate
Minimise missed calls
Process orders without avoidable errors
Support the wider team in maintaining operational flow

Performance reviews will be structured and objective.

Cultural Fit

Our client values:

Commitment
Reliability
Integrity
Ownership
Continuous improvement

If you take pride in doing things properly, communicate clearly, and enjoy working in a business that is scaling with ambition, they would like to hear from you.

Availability

They are looking to fill this role promptly. Candidates who are available to start within two weeks (or sooner) will be viewed favourably. Please state your current notice period within your application.

If you want to join a well-established business and be a catalyst for their future growth, then, this is the job for you!

Our client’s selection process is unique in the marketplace and attracts motivated, productive team members who they know will be successful and have a great career with them. They look forward to hearing from you – don’t miss this opportunity.

Start your application NOW!

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