Customer Service Assistant/Reception

Ritz Recruitment • Temporary • Manchester, Greater Manchester, England, United Kingdom • £13.50 / hour • 11h ago

Customer Service / Reception, Manchester M14

Temporary 3 months, £13.50ph, Immediate Start

We are looking for a friendly, organised, and customer-focused Customer Service Assistant to help create an exceptional living experience for residents of this vibrant student accommodation. This is a varied role combining customer service, administration, sales, marketing, and operational support within a vibrant student accommodation community.

If you enjoy working with people, thrive in a fast-paced environment, and take pride in delivering outstanding service, we'd love to hear from you.

What You'll Be Doing

Deliver a welcoming and professional front-of-house service.
Respond to resident enquiries and resolve issues efficiently.
Support community events and activities that enhance the resident experience.
Manage maintenance requests and ensure issues are appropriately logged and tracked.
Maintain accurate records, databases, and resident documentation.
Assist with resident communications, notices, and general administration.
Support move-in and move-out periods, helping ensure a smooth resident journey.
Support sales and leasing activities to maximise occupancy levels.
Assist with local marketing activities and community engagement initiatives.
Support rent collection processes and follow up on outstanding arrears.

About You

Previous experience in a customer-facing role.
Excellent customer service and communication skills.
Strong organisational skills with the ability to multitask and prioritise.
Good working knowledge of Microsoft Office, including Word, Excel, and Outlook.
Confidence working with databases and administrative systems.
A proactive, positive, and professional approach.
Strong relationship-building skills and the ability to work with diverse groups of people.
The ability to work independently while contributing effectively as part of a team.

If this sounds the right role for you then apply now!

(ritzrecempbus)

You may also be interested in these jobs

Customer Service And Sales Roles

Inc Recruitment • Permanent • Bolton, Greater Manchester, England, United Kingdom • £24k - £29k / year • 2w ago

Marketing Immediate Start

Customer Service and Sales Opportunity Looking for a change from hospitality or bar work? If you're seeking an opportunity that allows you to utilise the customer service and sales communication skills you've developed i...

2w ago

Apply

Part Time Business Support Administrator

Get-Recruited (UK) Ltd • Temporary • Accrington, Lancashire, England, United Kingdom • £30k - £33k / year • 11h ago

Marketing

ADMINISTRATOR Part-Time Progressing To Full Time In 1 Year Accrington Up To £33,000 Full Time Equivalent + Healthcare + Bonus + Training + Progression THE OPPORTUNITY: Are you looking for a genuinely long-term opportunit...

11h ago

Apply

Plot Sales Paralegal

Bell Cornwall Recruitment • Permanent • Manchester, Greater Manchester, England, United Kingdom • £26k - £35k / year • 11h ago

Marketing

Plot Sales Paralegal £26,000 - £35,000 P/a (Dependant On Experience) Manchester BCR/AB/32447 Bell Cornwall Recruitment are delighted to be searching for a plot sales paralegal to join a dedicated plot sales, working for...

11h ago

Apply

Temporary PA

Michael Page • Temporary • Manchester, Greater Manchester, England, United Kingdom • 11h ago

Marketing

Looking for a Temporary PA role in Manchester? You'll handle day-to-day admin tasks and provide essential support to help the team in the leisure, travel and tourism industry stay organised and efficient. Client Details...

11h ago

Apply

Product Manager -Technical apparel

Michael Page • Permanent • Manchester, Greater Manchester, England, United Kingdom • £34k - £40k / year • 1d ago

Marketing

As a Product Manager in the retail industry, you will oversee the development and management of a product portfolio. This role requires a detail-oriented individual with strong organisational skills to ensure product suc...

1d ago

Apply

Get more jobs like this

Create a free job alert