Materials Controller

Brook Street • Permanent • Belfast, Belfast, Northern Ireland, United Kingdom • £28k / year • 18h ago

Brook Street Recruitment is recruiting on behalf of our Belfast client for a Materials Controller to join their team on a full-time, permanent basis.

The Role

Reporting to the Lead Material Planner, you will support the management of customer contracts and long-term agreements, ensuring excellent service delivery while procuring and managing inventory in line with customer forecasts and business requirements.

Key Responsibilities Forecasting & Inventory Management

Process customer forecasts and liaise with purchasing on material requirements.
Monitor stock levels and analyse forecast versus actual usage.
Identify forecast discrepancies and challenge slow or non-moving stock where appropriate.
Maintain inventory in line with customer demand, lead times, and contractual commitments.
Resolve supply gaps and support continuity of supply.

Order & Supply Chain Coordination

Progress customer orders and provide regular updates to internal teams.
Monitor incoming stock and communicate potential delays proactively.
Obtain supplier quotations and pricing for materials and spot purchases.

Customer Service & Account Support

Respond promptly to customer enquiries.
Maintain accurate CRM records.
Provide account cover during colleague absences.
Attend customer meetings when required.
Develop product knowledge to maximise customer opportunities and identify areas for added value.

Reporting & Data Management

Analyse delivery performance and issue reports to internal and external stakeholders.
Create and monitor KPIs and support month-end reporting activities.
Maintain customer part and pricing databases.

Team Support

Collaborate closely with colleagues to resolve day-to-day issues.
Support team members during periods of increased workload.

Essential Criteria

GCSEs/A-Levels (or equivalent).
Strong Microsoft Office skills, particularly Outlook and Excel.
Excellent analytical, organisational, and numerical skills.
Strong IT skills and attention to detail.
Ability to produce accurate reports and work to a high degree of precision.
Good commercial awareness and customer relationship skills.
Ability to work independently, prioritise workload, and meet deadlines.
Strong communication and teamwork skills.

Hours - Monday to Friday, 8:30am - 5:00pm

Salary - £28,000
To apply, please send your CV to Colleen Farquharson via the apply link.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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