Customer Service Administrator

Precept Recruit • Permanent • Nottingham, Nottingham, England, United Kingdom • 3d ago

Customer Service Administrator | Nottingham | Permanent |

We're working with a leading engineering and manufacturing business, who are looking for a Customer Service Administrator to join their commercial team. This is a fantastic opportunity for an organised and customer-focused individual to support key accounts within the aerospace and industrial sectors.

Key Responsibilities:

Manage customer enquiries, quotations and sales orders.
Build strong relationships with existing customers.
Maintain accurate CRM and ERP records.
Provide order updates and support on-time delivery.
Liaise with internal departments to ensure excellent customer service.
Support the sales team with day-to-day commercial activities.

What We're Looking For:

Previous experience in sales support, customer service or commercial administration.
Excellent communication and organisational skills.
Experience using CRM/ERP systems is desirable.
Manufacturing or engineering experience is advantageous.

Benefits

After 3 months:

5% employer pension contribution
4x annual salary death in service
Employee Assistance Programme (Simplyhealth)

Additional benefits:

Access to employee discount platform
Opportunities for training, development and progression
Welcoming, supportive team culture
A business that genuinely invests in its people

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