Customer Service Representative

Randstad Delivery • Temporary • Ashbourne, Derbyshire, England, United Kingdom • £14.50 / hour • 3d ago

Are you an experienced administrator or customer service advisor?

We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience

Role: Customer service rep

Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible)

Pay: £14.50 per hour

Duration: Temp ongoing - Could potentially go perm based on performance

Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based)

Main tasks include

Ensure that orders are received when goods/services have been supplied
Liaising with suppliers to resolve any invoice queries
Answering the telephones and passing on messages in a professional manner
Taking customer orders
Updating customers on orders and deliveries
Dealing with any customer queries
Supporting internal staff with pricing queries
Data entry

Requirements

Excellent IT skills and proficient in the use of Google suite
Flexible and adaptable attitude with ability to prioritise a range of different tasks.
Exceptional communication skills, at all levels, both written and verbal.
Excellent organisational and time management skills.
Excellent interpersonal skills with other members of staff at all levels of the organisation.
Confident, enthusiastic and tenacious
Previous admin or customer service experience
Ideally you will need a vehicle to get to site as there is no public transport available

Benefits:

Advice and editing on your current CV
Dedicated team throughout your journey within the role
Paid holiday
Exclusive online services including restaurant and retail discounts
Chance to receive £25* for referring a friend
Opportunity for progression into permanent roles
Competitive rates of pay

All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check.

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