Customer Development Associate

Altro • Temporary • Lowestoft, Norfolk, England, United Kingdom • 20h ago

We are currently recruiting for a Customer Development Associate to join the Customer Care team based from our site in Lowestoft, Suffolk. This is a permanent role, part time role working 22.5 hours a week (Monday to Wednesday) and includes hybrid working after the initial on the job training is complete.

In this role you will be the first point of contact for our customers, managing the inbound calls, providing technical support and handling sample or literature requests. You'll proactively be following up all delivery reports and being the first point of contact for our customers who have queries. An advanced knowledge of Microsoft applications including Excel is desirable.

To fulfil this role you will need to be able to work efficiently and accurately in order to meet demand and satisfy customer requirements. You will need to be confident in building a rapport with customers using a professional but friendly approach.

What are we looking for?

We are looking for an experienced customer service advisor with a strong customer focus, who is comfortable with a busy workload. It is important that you are a flexible team player with a ‘can do’ attitude. We are developing a multi-skilled team so that individuals can broaden their skills and provide support or cover for others in the team if required.

As well as an exciting opportunity and a competitive salary, what do we have offer??

Hybrid working – providing flexibility around both home and office?working (min 3 days in the office)
Starting holiday entitlement of 25 days, with the option to buy more
Defined contribution pension scheme
Life assurance from day one
Occupational Sick Pay and onsite Occupational Health Service
Confidential 24-hour life management and personal support service for you and your family
Enhanced family-friendly benefits, including Maternity, Paternity, and Shared Parental Leave
Free eye tests for all employees
A paid day off each year for volunteering
Free car parking at all our sites
Long service awards
Learning and Development support, regardless of your career stage
Various social events, including the company Christmas party
Retirement advice and support

So who are Altro?

A leading European manufacturer and supplier of premium flooring and wall cladding systems for Healthcare, construction and transport. We have been going strong since 1919. Family owned and run, we share family values; we care about you, each other and what we do.

Head to our?Life_at_altro?and?Life_at_Autoglym?Instagram pages to find out more about #LifeAtAltro #LifeAtAutoglym, and #ThePeopleBehindTheProduct

Everyone is welcome at Altro for who they are, no matter what their background is or how they identify. We appreciate that everyone is different and with that diverse uniqueness we can all thrive. “We don’t want you to just work here. We want you to belong here.”

Sounds like a great opportunity? Click apply today! We can’t wait to hear from you!

You may also be interested in these jobs

Administrator

Wellbeing Care • Permanent • Lowestoft, Norfolk, England, United Kingdom • 1w ago

Marketing

Administrator Required for Dell Care Home, Lowestoft NR33 9PL. As a Home Administrator you will be responsible for ensuring the administration of the home runs smoothly and effectively; assisting the Care Home Manager in...

1w ago

Apply

HR Advisor

Select Recruitment Specialists Ltd • Permanent • Lowestoft, Norfolk, England, United Kingdom • £38k - £42k / year • 1w ago

HR & Recruitment & Training

HR Advisor Location: Lowestoft, Suffolk - on site Salary: £38,000 - £42,000 (DOE) Hours : Mon-Thurs: 8:30am - 5:30pm | Fri: 8:30am - 4:00pm – OR Part time hours considered The Opportunity Our client, a rapidly expanding...

1w ago

Apply

Customer Operations Supervisor

Hales Group • Permanent • Lowestoft, Norfolk, England, United Kingdom • 2w ago

Customer Services

Customer Operations Supervisor Location: Lowestoft Job Type: Full-Time, Permanent Hours: Monday to Friday Salary: £33,000+ per annum Hales Group are looking for an enthusiastic and motivated Customer Operations Supervi...

2w ago

Apply

Warehouse Operative (with Forklift)

Hales Group • Temporary • Lowestoft, Norfolk, England, United Kingdom • £12.71 / hour • 2w ago

Warehouse & Driving

Hales Group are recruiting for a Warehouse Operative to join a well‑established business in Lowestoft. This is an excellent opportunity for someone who enjoys a hands‑on, varied role and wants to be part of a small, frie...

2w ago

Apply

Regional Operations Director

Meridian Business Support • Permanent • Lowestoft, Norfolk, England, United Kingdom • £85k / year • 3w ago

Social Care

Regional Operations Director Lowestoft, Suffolk £85,000 per annum plus PRP, car allowance and private healthcare Lead a high-performing portfolio across East Anglia. Drive quality, compliance and commercial success acros...

3w ago

Apply

Get more jobs like this

Create a free job alert