BMW Corporate Administrator

Sytner • Temporary • Coventry, West Midlands, England, United Kingdom • 9h ago

About the Role

We have an exciting opportunity for a Corporate Sales Administrator to join our busy BMW/MINI Corporate Sales team in Coventry.

This is a fast-paced and varied role where you will play a key part in supporting our dealerships and leasing partners, ensuring the smooth processing of customer enquiries, vehicle orders, and deliveries. You will be responsible for maintaining accurate records, coordinating vehicle logistics, and delivering a high level of customer service throughout the full order lifecycle.

Key Responsibilities:

Managing customer enquiries, availability requests, and demonstrator bookings within agreed SLAs
Creating and processing vehicle quotations and orders using internal and manufacturer systems
Maintaining accurate and up-to-date records across platforms such as Ebbon, eDoc, and Digifile
Monitoring vehicle lead times and providing regular updates to customers and leasing companies
Coordinating vehicle deliveries, registrations, and driver packs
Uploading delivery documentation to ensure timely invoicing and payment
Producing weekly status reports for leasing partners
Liaising with dealerships, leasing companies, and internal departments to ensure seamless order fulfilment
Supporting the Accounts team with invoice and payment queries
Offering alternative stock vehicles where applicable
Taking ownership of issues and resolving them efficiently in the best interests of the customer and business
Keeping up to date with BMW/MINI product updates, model year changes, and pricing deadlines

What We’re Looking For:

We are looking for someone who is highly organised, detail-oriented, and able to manage multiple tasks in a fast-paced environment.

Key skills and attributes include:

Excellent attention to detail and accuracy
Strong organisational and time management skills
Confident communication skills with a professional and friendly manner
Ability to work both independently and as part of a team
Proactive approach with strong problem-solving skills
Ability to prioritise workload and meet deadlines
Positive, flexible, and enthusiastic attitude

Previous administrative or automotive industry experience is desirable but not essential, as full training will be provided.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

Enhanced Holiday Entitlement – 33 days inc. bank holidays
Industry-leading Maternity, Paternity and Adoption Pay
Career Development
Recognition of Long Service every 5 years
Discounted Car Schemes
High Street Discounts
Discounted Gym memberships
Cycle to work scheme
One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

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