Trainee Installation Technician

Berry Recruitment • Permanent • Bicester, Oxfordshire, England, United Kingdom • £26.50k / year • 3h ago

We're hiring a Trainee Installation Technician for a well-established client in Oxfordshire!

Position: Telecare Installation Technician
Location: Bicester,Oxfordshire
Salary: £26,499
Hours: Monday to Friday, 8am - 5pm
Job Type: Temporary

Job Overview

We are looking for a reliable and practical Installation Technician to join our team in Oxfordshire. This role involves installing, maintaining, and repairing telecare equipment to support vulnerable individuals in the community.

You'll play a key role in ensuring service users feel safe and supported by delivering high-quality installations and responsive maintenance services.

Key Responsibilities

Installation & Collection

Install telecare equipment in line with assessments and documentation
Decommission and collect equipment when services are no longer required
Respond to emergency call-outs and planned maintenance visits

Repairs & Maintenance

Diagnose and repair telecare equipment in line with service standards
Reprogram devices according to manufacturer procedures

Stock & Equipment

Maintain van stock levels to ensure efficient service delivery
Take responsibility for tools and report any issues promptly

Administration

Accurately record all installations, collections, and repairs using a mobile device or scanner
Obtain required customer signatures and submit paperwork in line with company procedures

Communication

Report any issues or concerns to your supervisor or manager
Deliver excellent customer service when interacting with service users and colleagues

Additional Duties

Support warehouse operations when required
Follow all company policies, procedures, and safety guidelines

Key Skills & Experience

Experience working with elderly or vulnerable individuals (preferred)
Strong communication and customer service skills
Ability to work independently and as part of a team
Good attention to detail and problem-solving skills
Practical or mechanical aptitude

Knowledge of telecare equipment is desirable but full training will be provided.

Requirements

GCSEs (or equivalent)
Full UK driving licence
Right to work in the UK
Willingness to undergo a DBS check (Standard or Enhanced)
Flexible, positive, and proactive attitude

What We're Looking For

We're seeking a motivated and enthusiastic individual who takes pride in their work and is committed to delivering excellent service to customers.

Key Performance Indicators

Attendance and punctuality
Driving and vehicle standards
Stock management
Completion of mandatory training

If you're practical, customer-focused, and looking for a rewarding role where you can make a real difference, we'd love to hear from you.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

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