Customer Service Administrator

Cameo Consultancy • Permanent • Buckingham, Buckinghamshire, England, United Kingdom • £25k - £26k / year • 8h ago

As Customer Service Administrator you will joining a small, busy service team. The role is based on site in Buckingham, is full time and permanent offering a salary of up to £26,000. Working for a highly successful business who have worked in the garage equipment sector for decades.

Purpose of the role:

Supporting the service team providing high levels of customer service, maintaining the database and administration.

Key Accountabilities of the Customer Service Administrator:

Be first point of contact for customers
Providing high levels of customer care over the phone and via email
Liaise with customers, resolving any queries quickly and efficiently
Generate system based quotes and invoices
Support with coordinating service administration
Contact customers to confirm proposed dates and obtain order numbers for scheduled work
Maintain database all customer records

Skills Required for the Service Administrator:

Confident customer services skills
Methodical approach used to managing a busy workload
Administration experience within an office environment
Solid IT skills including MS Office
Excellent communications skills
Organised approach to work, able to work on multiple tasks at the same time
High levels of accuracy and attention to detail
Adaptable in a changing environment

What's in it for you?

A salary of up to £26,000
Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday 8.30 - 4.30 with 30 min lunch
22 days hol +bank hols, increasing with service
Training, support and development
Working for a successful, established business
Private healthcare for you and your family after six month probation

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