Customer Service Apprentice

Refood • Permanent • Doncaster, South Yorkshire, England, United Kingdom • £8 - £13 / year • 4d ago

Vacancy

Customer Service Apprentice

Location: ReFood, Doncaster

Business: The ReFood AD plants operate as integrated recycling units, processing a variety of food wastes to produce biogas, renewable electricity, heat and ReGrow (a nutrient-rich fertiliser for local farms). The plants also recycle the food waste packaging providing an environmentally sustainable solution for all waste producers looking for a safe method of diverting food waste from landfill.

The Position

Applications are invited for an Apprentice In our Customer Service based at our ReFood, Doncaster site. This is a full time, permanent, position working 40 hours per week.

As an Apprentice in Customer Service, your duties and responsibilities will be varied in support of the existing team and will include developing skills and knowledge in the following areas-

Provide excellent customer service by responding to enquiries via telephone, email and post.
Support the Customer Service, Commercial and Logistics teams with a range of administrative tasks.
Assist with maintaining accurate customer records and updating customer databases.
Support the management of customer accounts while developing an understanding of customer account administration.
Support the processing and reconciliation of CA1 documentation.
Assist with producing customer reports, KPI reports and other business information.
Help maintain marketing materials and website content as required.
Complete supplier compliance questionnaires with guidance from the team and assist with ongoing compliance administration.
Assist with responding to customer enquiries, complaints and service issues under supervision.
Build positive working relationships with customers, colleagues and other departments.
Provide administrative support to the sales team and assist with sales-related activities.
Ensure all administrative tasks are completed accurately and in a timely manner.
Undertake training and development activities to build knowledge, skills and experience within the role.

You will be required to undertake additional company training in other disciplines to further develop and complement a full skill set needed for the role.

We will support you as part of a structured Apprenticeship programme where you will attain a Level 3 Business Administration qualification on a day release basis.

The Person

Minimum of 5 GCSEs at grade 4/C or above, including English and Maths (or equivalent).
Good IT skills, including Microsoft Word and Excel.
Good written and oral presentation skills.
Positive attitude and willingness to embrace new challenges.

Salary: Apprentice rates depending on age

* Please note that only shortlisted applicants will be contacted due to the high volume of CV’s being received.

You may also be interested in these jobs

Marketing Executive

Office Angels • Permanent • Doncaster, South Yorkshire, England, United Kingdom • £33k - £35k / year • 1d ago

Marketing

Marketing Executive Doncaster | Full-Time, Permanent | Monday to Friday | Circa £35,000 + Benefits Our client, a well-established and respected manufacturing and engineering business based in Doncaster, is looking to rec...

1d ago

Apply

Customer Service Administrator

Adecco • Temporary • Sheffield, South Yorkshire, England, United Kingdom • £12.71 / hour • 3w ago

Marketing

Customer Service Administrator - Temporary Location: Sheffield Working Pattern: Monday to Sunday on a rota basis Working Hours: 8:00 AM - 4:30 PM (flexibility may be required during peak periods, including student move-i...

3w ago

Apply

Marketing Assistant

Enevo • Permanent • Batley, West Yorkshire, England, United Kingdom • £28k - £30k / year • 2w ago

Work from Home Verified-Ad

Marketing Assistant Salary: £30,000 per annum Hours: Full-time, 37.5 hours per week Location: Birstall / Leeds, hybrid Reports to: Digital and Brand Lead About enevo enevo is a built environment TICC (Testing, Inspection...

2w ago

Apply

HR Coordinator

Manpower UK Ltd • Temporary • Wakefield, West Yorkshire, England, United Kingdom • £13.33 / hour • 22h ago

HR & Recruitment & Training

Manpower are currently seeking an interim part-time HR Coordinator, to work with our client who is renowned for over 130 years of commitment to improving global health and well-being, in Tingley, Wakefield. This is a par...

22h ago

Apply

Accounts & Payroll Manager

Office Angels • Permanent • Goole, East Riding of Yorkshire, England, United Kingdom • £33k - £37k / year • 22h ago

Administration

Accounts & Payroll Manager Goole | Full Time | Permanent | Up to £37,000 per annum depending on experience Our client, a well-established and growing business based in Goole , is seeking an experienced Accounts &...

22h ago

Apply

Get more jobs like this

Create a free job alert