Warehouse Administrator

Hales Group • Permanent • Hitchin, Hertfordshire, England, United Kingdom • £27.75k / year • 3d ago

Warehouse Administrator

We are recruiting for a proactive and organised Warehouse Administrator to join a busy pharmaceutical wholesaling business. This is a varied role, primarily office-based, supporting order processing, stock administration, logistics coordination and day-to-day warehouse activity.
The ideal candidate will have strong administration and systems skills, excellent attention to detail and a flexible, hands-on approach. You will be confident working across internal systems and Excel, while also being willing to support the warehouse team when required.

Key Responsibilities
Administration & Systems

Accurately process customer orders using Excel and internal systems.
Maintain and update stock records, order information and related documentation.
Input, track and manage purchase orders and sales orders accurately.
Ensure all data is accurate and kept up to date across systems and paperwork.
Produce reports and support with inventory tracking when required.
Liaise with warehouse operatives to support order fulfilment and transport arrangements.

Warehouse Support

Assist with receiving, checking and storing goods.
Support picking, packing and dispatch of orders.
Ensure goods-in and goods-out activity is recorded accurately.

Logistics & Deliveries

Support coordination of deliveries and shipments.
Occasionally undertake hands-on deliveries when required.
Liaise with the sales team, purchasing department, couriers and suppliers.

Customer & Internal Communication

Communicate with suppliers and customers regarding orders, delivery updates and queries.
Work closely with internal departments including sales, purchasing and warehouse teams.
Handle queries and resolve issues in a prompt, professional manner.

Skills & Experience Required

Strong IT skills, including confidence using Excel and internal systems.
Previous experience in order processing, logistics, warehouse administration or a similar role.
Excellent communication skills with the ability to liaise confidently with customers, suppliers and internal teams.
High level of accuracy and strong attention to detail.
Ability to multitask, prioritise workload and work well in a busy environment.
A flexible, hands-on attitude and willingness to support across different areas of the business.
Full UK driving licence preferred due to occasional delivery support.
Forklift licence would be advantageous but is not essential.

Hours & Salary

Monday to Friday,45am - 5.30pm, with a 45-minute unpaid lunch break.

A degree of flexibility will be required to support the needs of the business.

Salary: £27,750 per annum.
20 days' holiday per annum, with some days to be reserved for the Christmas shutdown
Company pension scheme.

About You
This role would suit someone who enjoys variety, takes pride in accuracy and is happy to get involved where needed. If you are organised, reliable and confident working in both an administrative and operational environment, this could be a great opportunity to join a busy and supportive team.

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