HR Administration Manager

Ipsum • Permanent • Lancaster, Lancashire, England, United Kingdom • 1d ago

HR Administration Manager

Location: North West

Employment type: Full Time

Working Hours: Monday to Friday

What’s in it for you…

We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job — you’re starting a career with real support behind it.?

25 days annual leave plus bank holidays
Option to buy up to 5 additional holidays
Group Personal Pension Plan
Career development & progression with the opportunity to earn professional qualifications
24/7 access to a virtual GP? and Mental health support & counselling services?
Cycle to Work scheme?
Discount club - supermarkets, phone bills, gyms & more?!
Life assurance cover?
Long service recognition?
Enhanced Maternity Pay
Paid volunteering opportunities in your community?

About the role…

We have an exciting opportunity for two HR Administration Managers to support our Water & Infrastructure and Power divisions. In these roles, you will lead the delivery of high?quality HR administration, ensuring accurate employee data within PeopleHR and providing efficient, compliant support across the employee lifecycle, including payroll and external provider coordination.

A key focus of these roles will be leading and developing a high-performing HR Administration team while driving continuous improvement across HR processes and service delivery. You will play a critical role in maintaining robust controls, enhancing operational efficiency, and ensuring exceptional levels of accuracy across HR and payroll administration. This is an excellent opportunity to make a meaningful impact by strengthening HR operations, improving data quality, and ensuring a consistently high standard of service to the wider business.

As a HR Administration Manager you will…

Lead and manage the HR system (PeopleHR), ensuring data accuracy, system audits, reporting, and continuous improvement, including upgrades, testing, and user training
Support business growth through acquisition integration, including data migration and onboarding managers to HR systems and processes
Oversee the delivery of end?to?end HR administration across the employee lifecycle, alongside supporting key HR projects such as pay and performance reviews, engagement initiatives, and organisational changes
Take ownership of monthly payroll processes, acting as the main contact for external providers, ensuring accurate submissions, thorough checks, and ongoing process improvements, alongside effective pension administration and query resolution
Lead, coach, and develop the HR Administration team, setting clear objectives and fostering a high?performance, continuous improvement culture
Ensure all HR and payroll activities are compliant with legislation, policies, and GDPR, while improving processes, supporting audits, building strong stakeholder relationships, and managing escalated queries to maintain a high standard of service

About you…

Strong experience managing HR systems and end?to?end HR administration processes
Proven experience coordinating payroll inputs and working with external payroll providers
Experience leading or supervising a team
Good understanding of pensions administration and auto?enrolment requirements
Solid knowledge of HR processes, employment documentation, and compliance frameworks
Experience working in a multi?site or operational environment
Previous involvement in HR or payroll audits and system/process improvements
CIPD Level 5 (or equivalent) is desirable

You are highly organised and detail?focused, with a strong commitment to maintaining accurate, high?quality data. You work well in a fast?paced environment and can prioritise tasks effectively. You take a proactive, customer?focused approach in everything you do. You build strong relationships across the business and communicate clearly and confidently. With solid HR systems knowledge and advanced Excel skills, you’re driven by continuous improvement and enjoy finding more efficient ways of working.

Our commitment to Equal Opportunities...

We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce.
Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR.

Next steps...

If you’re interested in this opportunity, please apply or reach out to the Talent Team for more info!

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