Customer Service Advisor

Huntress • Temporary • Peterborough, Peterborough, England, United Kingdom • £13.59 / hour • 2d ago

Customer Service Advisor - Immediate Start

Working 37.5 hours per week, rota'd 8-4, 9-5 and 10-6. with home weekend shifts (8-4) scheduled, once a month

Great onsite facilities

Initial a temporary contract with permanent opportunities available

Do you thrive on delivering exceptional customer service and finding solutions that make a real difference? We're looking for an enthusiastic Customer Service Advisor to join our busy, friendly team - where no two days are the same, and every customer interaction counts.

In this role, you'll be at the heart of our operation, supporting customers across multiple channels and ensuring every enquiry is handled quickly, accurately, and with care. From problem-solving and complaint handling to managing online reviews, you'll play a vital part in ensuring every customer enjoys a positive experience.

What You'll Be Doing

Responding to customer queries via phone, email, and online messages, aiming for first-time resolution.
Managing and resolving complaints efficiently and professionally.
Liaising with internal teams and third-party partners to ensure timely resolutions.
Updating systems accurately and completing all relevant administration tasks.
Identifying opportunities to improve our service and customer experience.

What You'll Bring

A genuine passion for helping people and delivering excellent service.
Strong communication and problem-solving skills.
The ability to stay calm under pressure and adapt to a fast-paced environment.
Great attention to detail and an organised, methodical approach to work.
A positive, can-do attitude and a willingness to learn.
Confidence working both independently and as part of a team.
A professional, customer-focused approach with the drive to exceed expectations.

Why You'll Love It Here

Join a lively, supportive team where your efforts are recognised and valued.
Be part of a growing business with plenty of opportunity to learn and progress.
Work in a dynamic environment that encourages initiative and celebrates great customer service.

If you're someone who genuinely cares about customers and takes pride in solving problems the right way, we'd love to hear from you.

Apply today and start your next chapter in customer service excellence.

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Agency in relation to this role.

You may also be interested in these jobs

Database Administrator

Uniting Ambition • Permanent • Kettering, North Northamptonshire, England, United Kingdom • £55k - £62k / year • 2h ago

Work from Home

Database Administrator (PostgreSQL / Oracle) Location: UK-based with remote/hybrid working available Travel: Occasional travel to Kettering and other UK sites About the Role We're working with an established technology b...

2h ago

Apply

HR Administrator

The Collective Network Limited • Permanent • Peterborough, Peterborough, England, United Kingdom • £30k / year • 1d ago

Work from Home

HR Administrator Peterborough £30k We're recruiting for an HR Administrator to join a busy, fast-paced HR team supporting multiple UK sites. This is a fantastic opportunity for someone with previous HR administration exp...

1d ago

Apply

HR Advisor

Interaction Recruitment • Permanent • Peterborough, Peterborough, England, United Kingdom • 1d ago

Work from Home

Senior HR Advisor / HR Business Partner Location: Peterborough Job Type: Full-time, Permanent Salary: Competitive + Benefits Interaction Recruitment is proud to be partnering with a well-established and growing business...

1d ago

Apply

Customer Service coordinator

Impact Recruitment Services • Permanent • Corby, North Northamptonshire, England, United Kingdom • £30k - £34k / year • 2d ago

Work from Home

Customer Service Coordinator Near Corby / Hybrid Permanent Monday to Friday, 37.5 hours per week What you'll actually be doing Acting as the day-to-day contact for key customers - queries, updates, problem-solving Managi...

2d ago

Apply

Senior Customer Service Advisor

Thomas Gray Ltd • Permanent • Huntingdon, Cambridgeshire, England, United Kingdom • £45k - £50k / year • 5d ago

Work from Home

With a first-class reputation for quality and multiple years as a 5* Housebuilder, our client are looking for a best-in-class Customer Service executive to oversee the entire Customer Journey on their latest flagship dev...

5d ago

Apply

Get more jobs like this

Create a free job alert