Weekend Customer Service - REMOTE

Alma Personnel • Temporary • Tamworth, Staffordshire, England, United Kingdom • £15.20 / hour • 2d ago

Our well-established client based in the Tamworth area are currently recruiting for Part Time Customer Service Advisor's to join their team on a temporary basis for 12 weeks.

THESE ROLES WILL BE REMOTE ONCE TRAINED

You will be working part time hours (22.5 hours per week):

Saturday, Sunday, and Monday – 8am - 4pm

OR

Saturday and Sunday 2pm - 10pm and Monday 12pm - 8pm

THIS ROLE IS TEMPORARY FOR 12 WEEKS SO YOU MUST BE ABLE TO COMMIT TO WORKING THE FULL 12 WEEKS. POTENTIAL TO EXTEND.

Main duties include:

Handle incoming telephone calls and assist customers with their enquiries.
Arrange appointments and handle customer bookings.
Deal with complaints and escalate if necessary.
Data entry into company system.
Place customer orders.
Deal with a large volume of telephone calls.

The ideal candidate will:

Have excellent communication skills.
Be confident working within a busy call centre environment.
Have excellent IT skills.

Hourly rate for the Weekend days will be £15.20 per hour.

Hourly rate for the Monday will be £12.71 per hour.

This is a temporary role so the successful candidate will need to be available to start immediately.

If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.

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