IT Support / Software Support

Office Angels • Permanent • Uckfield, East Sussex, England, United Kingdom • £25k - £28k / year • 2d ago

Job Title: IT Software Support / Entry Level IT Systems Role

Location: Uckfield, East Sussex. Driver required.

Salary: £25,000 - £28,000 per annum DOE

Benefits: 20days annual leave + Bank Holidays, Parking, Pension, Social Team Events, Casual Dress, Company Sickness Pay..

Contract Details: Permanent, Full-time. 9-5.30pm Monday - Friday. On site.

Our client, a growing software business, based in Uckfield, is offering an excellent opportunity for an additional IT Support Technician to join their dedicated team with training. As an integral part of the IT support team, you will provide telephone and on-site assistance to customers nationwide, resolving various software and hardware technology issues.

This full-time role will allow you to expand and develop your practical IT knowledge while working collaboratively with a motivated and friendly team. We are looking for individuals with excellent communication skills, a quick learning ability, and a friendly and concise approach.

Responsibilities:

Provide remote technical assistance regarding bespoke business management software systems to client's existing customers.
Provide technical support to existing customers in use of a bespoke eCommerce platform
Administer basic SQL databases.
Assist and train existing customers on-site when required.
Install, configure, and diagnose desktop PCs and servers.
Manage client, server, and network security.
Configure and support multi-site LAN, WAN, and VOIP systems.
Offer technical support for our client's bespoke eCommerce platform.

As part of your role, you will have the opportunity to remotely assist existing customers with their business management software systems, both on desktop and mobile platforms. Additionally, you will administer basic SQL databases and provide on-site technical assistance and training when necessary.

Skills Required:

To excel in this position, knowledge and experience in Microsoft client/server environments, Microsoft SQL, and networking technologies are advantageous.

Our ideal candidate is bright, driven, and energetic, with a passion for learning and technology.

An IT qualification/education or previous working experience in an IT role is preferred, as it demonstrates your commitment to the field.

Occasional overnight stays might be required for customer visits outside the local area, so having a driving licence and access to a car is essential.

Join our client's team and seize this exciting opportunity to enhance your skills and contribute to their ongoing success.

Want to apply?

If you're ready to take the next step in your IT / Software Support career and work in a dynamic and supportive environment, apply now online with your most up to date CV for consideration.

Or send your CV in confidence to (url removed).

This role is being managed by Debbie Foster - Office Angels - Tunbridge Wells - (phone number removed).

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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