Customer Care Technician - New Build Housing

Approach Personnel Ltd • Permanent • Birmingham, West Midlands, England, United Kingdom • £40k - £44k / year • 8h ago

Are you an experienced Customer Care Technician with a background working within new build housing?

Approach Personnel are proud to be partnered with a regional new build housing developer, who are currently looking to hire a Customer Care Technician to join them on a permanent basis to work on sites across the Birmingham area. As a Customer Care Technician, you will be responsible for carrying out snagging tasks on properties still within their warranty period and ensuring a quality customer journey along the way.

What's in it for you?

Basic salary upto £44,000 (D.O.E)
Access to a company van
26 days holiday + bank holidays
Tools provided

What are we looking for?

Experience in a similar role for a new build housing developer.
Experience across multiple trades.
Excellent customer facing experience.
A solid background in Carpentry is neccessary.

Key Responsibilities:

Attend to defects reported within the warranty period of purchasers and clients.
Ensure works are completed to an excellent standard
Liaise with homeowners and carry out effective back up cover to subcontractors.
Be responsible for health and safety to both operative and the occupants of the property.

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