Customer Service Advisor

Interaction Recruitment • Temporary • Salford, Greater Manchester, England, United Kingdom • £12.71 / hour • 9h ago

£12.71 per hour plus uncapped bonus

35 Hours per week

Monday to Sunday 6am-2am (full flexibility required to work early, afternoon and late shifts)

Ongoing Temporary Position

Office based – At our iconic Media City Headquarters

Training Provided – 2 weeks Monday to Friday training

Be the difference when it matters most

When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in:

As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence.

What you’ll be doing

•Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities

•Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel

•Managing the situation end-to-end, from the first call through to resolution

•Keeping members informed with clear, proactive updates so they always know what’s happening

What we’re looking for

•Experience in delivering stand-out customer service under pressure (contact centre experience is helpful, but not essential)

•The ability to build trust quickly and communicate with confidence and clarity, especially in challenging situations

•Strong problem-solving skills and sound judgement under pressure

•Confidence using multiple systems and handling information accurately

•A proactive mindset - you take ownership and see things through

You may also be interested in these jobs

Lab Manager

PMA Ltd • Permanent • Huddersfield, West Yorkshire, England, United Kingdom • £38k - £41k / year • 3w ago

Work from Home Immediate Start Verified-Ad

£38,000 Benefits: 25 days Holiday and Company Pension 37 Hours per week. 8.00am until 16.30pm Mon-Thurs 8.00am until 16.00 Friday About Us: PMA Ltd, with over 50 years of experience, is a leading supplier to the UK Water...

3w ago

Apply

Customer Service Representative

Pontoon • Temporary • Manchester, Greater Manchester, England, United Kingdom • 9h ago

Work from Home

Job Title: Customer Service Representative Duration: 12 months Location: Manchester/Hybrid (four days per week in the office) Salary: Circa £31500 per annum Pontoon is an employment consultancy. We put expertise, energy,...

9h ago

Apply

Assistant Site Manager -Customer Care - Residential New Build

Fawkes & Reece London • Temporary • Darwen, Blackburn with Darwen, England, United Kingdom • £22 - £23 / hour • 9h ago

Work from Home Immediate Start

Assistant Site Manager -Customer Care - Residential New Build Location: Darwen Job Type: Freelance Duration: 12 month Rate: Competitive Day / Hourly Rates Start Date: Immediate Start Available We are currently recruiting...

9h ago

Apply

Communications Officer

Hays Business Support • Temporary • Manchester, Greater Manchester, England, United Kingdom • £17.63 / hour • 9h ago

Work from Home

Communications Officer (Part-Time, Temporary) University - Science & Research Environment Manchester (Hybrid working available) Contract: 1st July - 30th August 2026 (Approx. 8 weeks) Salary: £17.63 per hour plus hol...

9h ago

Apply

Customer Assistant

Buzz Bingo • Temporary • Blackburn, Blackburn with Darwen, England, United Kingdom • £12.71 / hour • 9h ago

Work from Home

Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you’ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes...

9h ago

Apply

Get more jobs like this

Create a free job alert