Customer / Sales Administrator - Multiple applicants

Office Angels • Permanent • Bradford, West Yorkshire, England, United Kingdom • £24k - £25k / year • 10h ago

Customer / Sales Administrator - Multiple applicants

Location: Bradford, BD4- Parking onsite
Salary: £24,800 - £25,000 (rising to £26,000 upon successful completion of probation)
Start Date: Immediate

Hours: 8:30-5:00pm

About the Company & Role

Office Angels are proud to be recruiting on behalf of a well-established manufacturing business based in Bradford (BD4). Due to continued growth, our client is looking to appoint multiple Customer / Sales Administrators to support their busy and dynamic team.

This role is key in ensuring excellent customer service, efficient sales support processes, and maintaining strong communication with both internal departments and external customers.

Purpose of the Role

To effectively carry out sales service and administrative processes, ensuring both individual and departmental performance standards are met. The successful candidate will be motivated, customer-focused, and committed to delivering total customer satisfaction through continuous improvement and strong communication.

Key Responsibilities

Answer incoming telephone calls within agreed timeframes, maintaining a professional and friendly manner
Handle customer enquiries and provide accurate information via phone and email
Process and manage documentation, ensuring accuracy and timely distribution to relevant departments
Maintain clear communication with internal teams, suppliers, and customers
Support order processing, updates, and general sales administration
Ensure all customer requirements are understood, met, and followed up where necessary
Update internal systems and provide feedback on progress where required
Liaise with suppliers to communicate business requirements and expectations
Monitor personal workflow and take responsibility for managing own workload
Ensure work areas are maintained to a professional standard
Identify and report system issues to the Help Desk or management team
Continuously strive to improve processes and achieve 100% accuracy and service delivery
Adapt to changing business and customer needs as required
Participate in a Saturday rota where applicable and offer flexibility outside standard hours when needed

Skills & Experience Required

Previous experience in customer service, sales administration, or office-based roles
Excellent communication skills, both written and verbal
Strong organisational skills and attention to detail
Ability to multitask and work effectively in a fast-paced environment
A proactive, flexible, and team-oriented approach
Confident using computer systems and Microsoft Office

What's on Offer

Competitive starting salary with clear progression to £26,000
Immediate start opportunity
Joining a stable and growing manufacturing business
Supportive team environment
Opportunity to develop and grow within the company

How to Apply

If you are a motivated and customer-focused individual looking for your next opportunity within a thriving organisation, please apply today or call (phone number removed)!

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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