Customer Service Advisor

Interaction Recruitment • Temporary • Warrington, Warrington, England, United Kingdom • £12.71 / hour • 1h ago

£12.71 per hour plus uncapped bonus

35 Hours per week

Monday to Sunday 6am-2am (full flexibility required to work early, afternoon and late shifts)

Ongoing Temporary Position

Office based – At our iconic Bescot Headquarters

Training Provided – 2 weeks Monday to Friday training

Be the difference when it matters most

When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in:

As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence.

What you’ll be doing

•Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities

•Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel

•Managing the situation end-to-end, from the first call through to resolution

•Keeping members informed with clear, proactive updates so they always know what’s happening

What we’re looking for

•Experience in delivering stand-out customer service under pressure (contact centre experience is helpful, but not essential)

•The ability to build trust quickly and communicate with confidence and clarity, especially in challenging situations

•Strong problem-solving skills and sound judgement under pressure

•Confidence using multiple systems and handling information accurately

•A proactive mindset - you take ownership and see things through

You may also be interested in these jobs

Customer Service Manager

Morrisons • Permanent • Rochdale, Greater Manchester, England, United Kingdom • 1h ago

Work from Home

We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery serv...

1h ago

Apply

ServiceNow HR Business Analyst | Hybrid | To £75k + bonus

Akkodis • Permanent • Manchester, Greater Manchester, England, United Kingdom • £65k - £75k / year • 1h ago

Work from Home

ServiceNow HRSD Business Analyst Hybrid - UK-wise, with monthly travel plus client travel Up to £75k + bonus. **If you have some ServiceNow experience, but not extensive, still send your CV in as there may be junior vaca...

1h ago

Apply

Power Platform Administrator

TXP • Temporary • Warrington, Warrington, England, United Kingdom • £0 - £450 / day • 1h ago

Work from Home

Power Platform Administrator Location: Warrington (3 days on-site / 2 days remote) Contract Length: 6 Months Rate: Up to £450 per day (Inside IR35) Clearance Required: No Overview We are looking for a detail-oriented Pow...

1h ago

Apply

Payroll Administrator

Portfolio Payroll Limited • Permanent • Manchester, Greater Manchester, England, United Kingdom • £28k - £32k / year • 1h ago

Work from Home

Portfolio are proud to be exclusively representing, an award-winning cloud-based HR management solution with a reputation for excellence. As part of a global Group, the business is experiencing impressive year-on-year gr...

1h ago

Apply

Admin Assistant - Care Home

Barchester Healthcare • Permanent • Macclesfield, Cheshire East, England, United Kingdom • £13.78 / hour • 1h ago

Work from Home

ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to a...

1h ago

Apply

Get more jobs like this

Create a free job alert