Customer Service Administrator

Adecco • Permanent • Macclesfield, Cheshire East, England, United Kingdom • £28k - £30k / year • 2h ago

Join Our Team as a Customer Service Administrator!

Are you ready to step into a vibrant workplace where your voice truly matters? We are on the lookout for a cheerful and dedicated Customer Service Administrator to join our dynamic team! If you thrive in a fast-paced environment and have a passion for helping others, this opportunity is for you!

What We Offer:

Permanent Position: Enjoy job security and a chance to grow within our company.
Supportive Environment: Work alongside a friendly and enthusiastic team that values collaboration and positivity.
Career Growth: We believe in nurturing talent and providing opportunities for advancement.
Flexible Working Hours: We understand the importance of work-life balance and offer flexible scheduling options.

Your Role:

As our Customer Service Administrator, you will be the friendly face of our organisation, ensuring our customers receive the highest level of service. Your responsibilities will include:

Responding promptly to customer inquiries via phone, email, and chat.
Maintaining accurate customer records and ensuring all interactions are documented.
Resolving customer issues with a positive attitude and a solutions-oriented approach.
Collaborating with other departments to improve customer experience and streamline processes.
Assisting with the onboarding of new customers and guiding them through our services.

What You Bring:

We're looking for someone who is:

Cheerful & Approachable: Your positive demeanour will make a difference in every interaction!
Detail-Oriented: Accuracy is key in maintaining customer records and resolving issues.
Excellent Communicator: You must be able to convey information clearly and effectively, both verbally and in writing.
Proactive Problem Solver: You enjoy the challenge of finding solutions and improving processes.
Team Player: Your collaborative spirit will help us create a supportive environment for everyone.

Qualifications:

Previous experience in customer service or administrative roles is a plus.
Proficiency in Microsoft Office Suite and experience with CRM software.
Strong organisational skills with the ability to manage multiple tasks.
A willingness to learn and adapt in a rapidly changing environment.

Why You'll Love Working Here:

Positive Culture: We celebrate achievements, big and small, creating a lively atmosphere!
Team Events: Join us for regular team-building activities and social gatherings.
Recognition & Rewards: Your hard work will not go unnoticed - we have programmes in place to celebrate your contributions!
Community Involvement: Be part of a company that values giving back to the community.

Ready to Shine?

If you're excited about the chance to make a difference in our customers' lives and be part of a cheerful team, we want to hear from you!

Apply Now!

Send your resume and a brief cover letter outlining why you're the perfect fit for this role . Let's embark on this journey together and create memorable experiences for our customers!

Join us and bring your enthusiasm to a role where every day is a new opportunity to shine!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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