Service Manager

Michael Page • Permanent • Wirral, Merseyside, England, United Kingdom • £55k - £65k / year • 3d ago

Service Manager Role based in the Wirral, Merseyside. Working for a growing Generator Hire and Service Business

Client Details

Our client is a growing organisation specialising in generator service and hire, providing critical power across the UK.

Description

The Service Manager is responsible for the effective planning, delivery, and continuous improvement of all preventative and reactive maintenance activities across the company's contracted client base. The role ensures reliability, safety, compliance, and availability through robust planned maintenance programmes and effective emergency breakdown response. The Service Manager leads the service function, managing Service Engineers to deliver consistent service standards across all contracts. The role also oversees service performance, reporting, and escalations, driving high levels of uptime, customer satisfaction, and continuous improvement.

* Lead and supervise service Engineers and field technicians.

* Provide technical guidance and operational support.

* Manage training, performance, and development of the service team.

* Ensure adherence to company standards and procedures

* Support the sales team with technical input for generator sizing or installations.

* Participate in audits or regulatory inspections as a technical lead.

* Oversee diagnostics, repair, and testing of diesel and standby generators.

* Ensure compliance with safety standards and manufacturer specifications.

* Stay current with advancements in generator technologies and industry standards.

* Guide on complex or high-risk technical issues.

* Plan and oversee preventative maintenance programmes for generators and power systems.

* Coordinate reactive maintenance and emergency breakdown response.

* Ensure service delivery meets contractual service level agreements (SLAs).

* Manage service schedules, resource allocation, and job prioritisation.

* Coordinate and schedule remedial works

* Ensure timely completion of work orders and projects.

* Manage workload distribution to optimise team efficiency and meet deadlines.

.

Profile

A successful Service Manager should have:

* Proven experience in a Service Manager or senior service leadership role within generator hire, power generation or similar sector.

* Strong technical understanding of diesel generators and associated electrical systems

* Experience managing preventative maintenance programmes and emergency breakdown response

* Proven ability to lead and develop field-based engineering and technical support teams

* Experience operating within a 24/7 on-call or standby environment

* Strong communication and customer management skills

* Power generation or mechanical/electrical engineering background

* Health & safety and compliance knowledge

* Performance monitoring and reportin

Job Offer

£55,000 to £65,000 depending on current salary and experience plus bonus, car / car allowance and benefits.

You may also be interested in these jobs

Project Manager

Michael Page • Permanent • Wirral, Merseyside, England, United Kingdom • £60k - £70k / year • 3d ago

Engineering

Project Manager Role based in the Wirral, Merseyside. Working for a growing Generator Hire and Service Business Client Details Our client is a well-established organisation within the industrial and manufacturing sector....

3d ago

Apply

Extrusion Operator

ASC Connections • Permanent • Liverpool, Merseyside, England, United Kingdom • £30k / year • 6d ago

Engineering

We're working with a well-established manufacturing business that has built a reputation for quality, consistency and long-term investment. Operating within a continuous production environment, they have created a stable...

6d ago

Apply

Maintenance Engineer

ASC Connections • Permanent • Liverpool, Merseyside, England, United Kingdom • £42k - £45k / year • 6d ago

Engineering

We're working with a well-established manufacturing business that has built a reputation for quality, consistency and long-term investment. They operate within a continuous production environment where reliability is cri...

6d ago

Apply

HGV Class 2 Driver

Hireaperson Employment Agency • Permanent • Widnes, Halton, England, United Kingdom • £19 / hour • 1w ago

Warehouse & Driving Premium-Ad Immediate Start

Hireaperson Employment Agency Location: Widnes Refuse Industry. HGV Category C Class 2 Bin Wagon Driver needed. Temp to perm positions available for the right candidates. A minimum of 6 months HGV driving experience. Dri...

1w ago

Apply

HGV Class 2 Driver

Hireaperson Employment Agency • Permanent • Widnes, Halton, England, United Kingdom • £19 / hour • 1w ago

Warehouse & Driving Premium-Ad Immediate Start

Hireaperson Employment Agency Location: Widnes Refuse Industry. HGV Category C Class 2 Bin Wagon Driver needed. Must have rear wheel steer experience. Temp to perm positions available for the right candidates. A minimum...

1w ago

Apply

Get more jobs like this

Create a free job alert