Support Administrator

PSI Global Group Limited • Permanent • Prescot, Merseyside, England, United Kingdom • £25k - £28k / year • 4d ago

Job Description

Business Support Administrator

About Us

We are looking for an organised, adaptable, and proactive Business Support Administrator to join our growing team. This is a varied and dynamic role that provides support across multiple areas of the business, including Payroll, Recruitment, Operations, HR, and Marketing.

The successful candidate will receive full training across our payroll and recruitment functions and will play a key role in ensuring the smooth day-to-day running of the business. The role requires someone who is comfortable managing a variety of tasks, prioritising competing deadlines, and supporting different teams as business needs change.

This is an excellent opportunity for an individual looking to develop a broad range of skills within a fast-paced and supportive environment.

Main Responsibilities

Payroll Support

Assist with the administration of weekly payroll processes across all business divisions.
Maintain and update workforce plans, ensuring new starters, leavers, assignment changes, and pay rates are accurately recorded.
Submit payroll-related information to payroll providers, including new starter details, holiday requests, and P45 requests.
Collate, process, and monitor timesheets, ensuring information is accurate and authorised within required deadlines.
Produce payroll reports and investigate discrepancies where necessary.
Respond to payroll-related queries from workers, clients, payroll providers, and internal teams.
Provide holiday and sickness cover for payroll functions and additional support during peak periods.

Recruitment Support

Support recruitment teams with candidate administration, onboarding, compliance checks, and record management.
Assist with candidate registrations, right-to-work checks, reference requests, and compliance monitoring.
Ensure candidate records and CRM systems remain accurate and up to date.
Conduct candidate aftercare and welfare calls to maintain engagement and identify any issues.
Support job advertising activities across job boards, social media, and company platforms.

Business Support

Take ownership of daily compliance monitoring across all teams, reviewing compliance records, identifying missing or expired documentation, issuing reminders to relevant team members, and ensuring all actions are completed promptly to maintain company and client compliance standards. Provide administrative support to Operations, HR, and Marketing teams as required.
Assist with maintaining internal databases, reporting systems, and management information.
Support company projects and continuous improvement initiatives.
Coordinate PPE orders and other operational administration activities.
Ensure company policies, procedures, compliance requirements, and data protection standards are adhered to at all times.

Qualifications, Skills & Experience

Previous administration experience or transferable office-based experience.
Strong organisational skills and attention to detail.
Good written and verbal communication skills.
Ability to manage multiple tasks and priorities effectively.
Competent user of Microsoft Office applications including Outlook, Word, and Excel.
Professional and positive approach to customer service.

Experience within payroll, recruitment, operations, or office administration.
Experience using CRM, payroll, or workforce management system

What We Offer

Full training across payroll, recruitment, and business support functions.
Opportunities to develop skills across multiple departments.
A supportive and collaborative working environment.
Career development opportunities within a growing business.
Exposure to Payroll, Recruitment, Operations, HR, and Marketing activities.

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