Customer Service Advisor (3-Month Temp)

Adecco • Temporary • Stroud, Gloucestershire, England, United Kingdom • £13.33 / hour • 4d ago

Customer Care Advisor (3-Month Temporary Contract)

Location: Stroud
Pay Rate: £13.33 per hour
Hours: Monday to Friday, Full Time, 9:00am - 5:30pm
Contract: Temporary until October 2026, with potential for extension

Are you passionate about delivering outstanding customer service and making a real difference in people's lives?

We are currently recruiting for a Customer Care Advisor to join a busy and supportive team within the pharmaceutical and healthcare sector. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys helping others, and takes pride in providing a high standard of customer care.

In this role, you will support patients, healthcare professionals, carers, and GP surgeries by ensuring orders and prescriptions are processed accurately and efficiently. You will play a vital role in delivering an exceptional customer experience while maintaining high levels of accuracy, compliance, and professionalism.

Key Responsibilities

Handling inbound and outbound calls with patients, carers, GP surgeries, and healthcare professionals
Processing customer orders and prescriptions accurately and efficiently
Resolving customer queries promptly and professionally
Managing and escalating complaints in line with company procedures
Supporting courier and delivery-related queries
Maintaining accurate customer records and documentation
Building strong relationships with customers and internal teams
Supporting continuous improvement initiatives within the department
Working collaboratively to achieve service levels and team targets

Skills and Experience

Previous customer service or call centre experience
Excellent communication and interpersonal skills
Strong attention to detail and organisational ability
Ability to work effectively under pressure and manage a busy workload
Confident handling a high volume of calls
A professional, empathetic, and customer-focused approach
Experience within healthcare, pharmaceutical, medical, or regulated environments would be advantageous

What's on Offer

Competitive hourly rate of £13.33
Monday to Friday working hours with no weekends
Friendly and supportive team environment
Valuable experience within the healthcare and pharmaceutical industry
Potential opportunity for contract extension beyond October 2026

This is a fantastic opportunity for someone looking to build their experience within a rewarding and growing sector while making a genuine difference to customers every day.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

You may also be interested in these jobs

Customer Service Advisor

Rise Technical Recruitment • Permanent • Chippenham, Wiltshire, England, United Kingdom • £28k / year • 2d ago

Customer Services

Customer Service Advisor £27,000 - £28,000 + Training + Progression + Benefits Chippenham (Commutable from: Bath, Swindon, Lacock, Calne, Melksham, Trowbridge, Yate, Malmesbury) Do you have Customer Service experience lo...

2d ago

Apply

Customer Service Specialists - Invoicing and Shipping

Techniche Global Ltd • Permanent • Stonehouse, Gloucestershire, England, United Kingdom • £13 - £16 / day • 3d ago

Customer Services

Techniche Global is supporting an international Oil & Gas engineering company in the recruitment of two Customer Service Specialists at its Stonehouse site. The Customer Service Specialist will play a key role in sup...

3d ago

Apply

Export Sales Administrator

French Selection • Permanent • Ledbury, Herefordshire, England, United Kingdom • £35k / year • 4d ago

Customer Services

FRENCH SELECTION (FS) Export Sales Administrator German or Polish language skills are highly desirable due to the customer base, but are not essential. Applications from candidates without these language skills are welco...

4d ago

Apply

Retail Security Officer

Staffline • Permanent • Gloucester, Gloucestershire, England, United Kingdom • £14.90 - £15.60 / hour • 6d ago

Customer Services

Position: Retail Security Officer Location: Gloucester Pay Rate: £14.90 to £15.60 per hour, depending on store Shifts/Hours: 40 hours over 4 days - Monday, Tuesday, Friday and Sunday, typically (Apply online only) A Door...

6d ago

Apply

Customer Service Advisor

Purely Recruitment Solutions • Temporary • Swindon, Swindon, England, United Kingdom • £12.71 / hour • 1w ago

Customer Services

Scheduling Assistant Temporary to Permanent Swindon Monday to Friday 37.5 hours a week As Scheduling Assistant and first point of contact for both internal and external enquires, you will co-ordinate, plan and monitor th...

1w ago

Apply

Get more jobs like this

Create a free job alert