Case Manager

Office Angels • Permanent • Manchester, Greater Manchester, England, United Kingdom • £28k - £30k / year • 1w ago

Case Manager

Middleton, North Manchester

Upto £30,000

Benefits include: Performance based bonus, private medical insurance, hybrid after probation, extra day off for your birthday, career progression.

Are you an organised and proactive individual looking for a dynamic role in a thriving organisation? This company is a leader in their field and are currently seeking a Case Manager to take ownership of clients, booking in jobs with the technical team and managing cases through to completion.

What You'll Do:

Respond to client queries quickly and efficiently, always giving excellent customer service
Maintaining and updating the CRM system to ensure accurate client information
Engaging with existing clients through regular communication via phone, email, or in-person meetings
Producing quotes for clients
Liaising with the technical team to book in jobs and manage resources
Track progress against deadlines and keep all relevant parties up to date
Arranging meetings and calls with prospective clients and the commercial team
Following up on marketing campaigns to maximise outreach

Who We're Looking For:

Highly organised, proactive, and able to work autonomously
Able to work in a busy, fast paced environment with stringent deadlines
Equipped with strong written and verbal communication skills
Familiar with CRMs
Computer literate with excellent attention to detail
Understanding of a sales-focused environment and how to effectively support the team.

Perks of the Job:

I can go into lots of detail on this with any interested candidates - there is a reason we have filled as many roles here as we have and more importantly, almost everyone is still there!

A salary of up to £30,000 depending on experience + bonus
Dog-friendly office - bring your furry friend to work!
Private Medical
An extra day off on your birthday
Fun social events

How to Apply:

Please send your CV to (url removed) or call (phone number removed).

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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