Customer Quality Engineer

Prime Appointments • Permanent • Brentwood, Essex, England, United Kingdom • £30k - £40k / year • 1d ago

Customer Quality Engineer / Quality Engineer (Aerospace)

Brentwood | Salary £35,000 - £40,000 + Benefits

A global aerospace distribution business is seeking a Customer Quality Engineer / Quality Engineer to support customer quality activities, non-conformance management, and compliance with aerospace standards such as AS9100 / AS9120.

Key Responsibilities

Act as the customer quality interface and main point of contact for quality issues
Manage customer complaints, non-conformances, and CAPA (Corrective and Preventive Actions)
Perform root cause analysis (RCA) and implement corrective actions
Ensure compliance with AS9100, AS9120, ISO9001, and customer-specific requirements
Support internal quality teams, suppliers, and cross-functional teams
Participate in internal audits, external audits, and customer audits
Drive continuous improvement (CI), lean, and quality improvement initiatives
Review technical drawings, specifications, and engineering documentation
Maintain quality documentation, reports, and traceability records
Provide technical support to customers on quality and compliance

Key Skills & Experience (Keywords for CV Search)

Customer Quality Engineer / Quality Engineer / Supplier Quality Engineer
Aerospace quality experience (preferred)
Strong knowledge of AS9100, AS9120, ISO 9001
Experience with non-conformance, CAPA, 8D, root cause analysis, problem solving
Knowledge of quality tools (e.g. 5 Whys, Ishikawa / Fishbone, FMEA)
Experience working with customer requirements and specifications
Ability to read engineering drawings and technical data
Experience with audits (internal, external, supplier, customer)
Strong stakeholder management and communication skills
Proficient in Microsoft Office (Excel, Word, Outlook)

Benefits

Modern, well-equipped working environment with state-of-the-art facilities
On-site gym, excellent rest areas, free fruit, cycle to work scheme and free on-site parking
25 days annual leave plus bank holidays
Flexible working (37.5 hours/week): Mon-Thu: 8am-5pm and Fri: 8am-12pm
Enhanced pension contribution
Supportive culture with a strong focus on quality and continuous improvement

Candidates who will require sponsorship now or in the future will not be considered for this position

Call Julia @ Prime Appointments or apply via the link

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