Customer Service/Export Co-ordinator

Forrest Recruitment • Permanent • Manchester, Greater Manchester, England, United Kingdom • £28k - £32k / year • 13h ago

Customer Service/Export Co-ordinator Wythenshawe £28,000 - 32,000doe

Our client is a leading manufacturer and distributer who are looking for a dynamic, pro-active and enthusiastic Customer Service Co-ordinator to join their team during an exciting period of growth. Working in a well-established team, you will be the first point of contact for all incoming Customer contact.

Responsibilities

Processing of daily orders received from B2B and B2C customers for the UK and globally
Booking courier and creating commercial invoices
Fact-finding about customer needs, providing quotes and following up enquires
Responding and communicating with customers regarding customer orders and stock queries
Tracking customer orders, liaising with couriers and seeing through to successful delivery
Utilising a CRM system to maintain customer details and process orders
Arranging returns and collections and issuing customer accounts with credits
Recording complaints in the system and circulating to relevant staff members

If you have proven experience working within a busy sales admin role and are looking to work for an exciting and successful business, who take pride in providing a great place to work and also offer opportunities to grow into account management or field sales, then please get in touch.

Email your CV FAO: Lisa

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

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