Assistant Warehouse & Production Manager

Hexeal Chemicals • Permanent • Norwich, Norfolk, England, United Kingdom • £45k / year • 3h ago

About Hexeal

Hexeal is a fast-growing FMCG e-commerce business shipping approximately 25,000 orders per week across the UK. We are looking for an organised, driven and hands-on Assistant Warehouse & Production Manager to support the Warehouse & Production Manager in leading our warehouse and production operations.

This is a varied role combining leadership, operational management, quality control and continuous improvement. The successful candidate will play a key role in ensuring our warehouse and production departments operate safely, efficiently and to the highest standards.

Key Responsibilities

Operational Management

Support the day-to-day management of warehouse and production operations.
Help ensure the smooth processing and fulfilment of approximately 25,000 customer orders per week.
Monitor productivity, workflow and operational performance.
Identify opportunities to improve efficiency and reduce waste.

Team Leadership

Assist in managing and developing warehouse and production teams.
Support recruitment, onboarding and training of new staff.
Allocate work and monitor team performance.
Foster a positive and accountable working culture.

Health & Safety

Ensure compliance with company Health & Safety policies and procedures.
Conduct routine inspections and safety checks.
Assist with risk assessments and incident investigations.
Promote a strong safety-first culture throughout the operation.

Quality Control

Maintain high product quality standards across production and fulfilment processes.
Investigate quality issues and implement corrective actions.
Support continuous improvement initiatives.

Stock Control

Oversee stock accuracy and inventory management.
Coordinate stocktakes and cycle counting activities.
Investigate discrepancies and implement preventative measures.

Goods In & Goods Out

Manage the efficient receipt, checking and storage of incoming goods.
Ensure accurate picking, packing and dispatch of customer orders.
Maintain warehouse organisation and stock rotation standards.

Equipment & Maintenance

Coordinate routine maintenance schedules for production and warehouse equipment.
Monitor machinery performance and arrange repairs where required.
Minimise operational downtime through proactive maintenance planning.

Administration & Reporting

Maintain accurate warehouse and production records.
Produce operational reports and KPI data.
Support planning and scheduling activities.

Skills & Experience

Essential

Previous experience in a warehouse, production, logistics or FMCG environment.
Experience leading or supervising teams.
Strong organisational and problem-solving skills.
Excellent attention to detail.
Good understanding of stock control and warehouse operations.
Strong IT skills.

Desirable

Experience in a high-volume e-commerce fulfilment operation.
Degree qualified in a Science or Engineering background.
Knowledge of quality management systems.
Experience with warehouse management systems (WMS).
Forklift licence.
Health & Safety qualification (IOSH or similar).

What We Offer

Up to £45,000 salary
Career progression opportunities within a growing business
Supportive and collaborative team environment
The opportunity to play a key role in the continued growth of Hexeal

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