Sales Administrator

Octagon Group • Permanent • Hitchin, Hertfordshire, England, United Kingdom • 16h ago

NEW Sales Administrator - Hitchin

We are seeking an organised and proactive Sales Administrator based at our Hitchin office to support our sales and operations teams. The successful candidate will be responsible for processing sales orders, handling customer enquiries, coordinating deliveries, and ensuring accurate administration throughout the order lifecycle.

Key responsibilities for the sales Administrator role in Hitchin

Include sales order processing, answering customer calls, liaising with couriers and hauliers, sending Proof of Delivery (POD) documentation, managing build schedules, coordinating urgent deliveries, monitoring back orders, purchasing office stationery, and providing support with purchase ledger invoicing and statement reconciliation during periods of absence or increased workload.

The ideal candidate will have previous experience in a sales administration, customer service, or office support role and be comfortable managing multiple tasks simultaneously. Strong organisational skills, attention to detail, and a proactive approach are essential, along with the ability to build effective working relationships with customers, suppliers, and colleagues across the business. Experience using ERP, MRP, or order processing systems would be advantageous, as would confidence working in a fast-paced manufacturing, distribution, or commercial environment.

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