Community Host / Customer Experience Executive

Pertemps Reading • Permanent • Reading, Reading, England, United Kingdom • £27k / year • 13h ago

Community Host
Location: Reading
Salary: £27,000
Contract: Full time | 40 Hours

We're looking for an enthusiastic and customer-focused Community Host to join our dynamic workspace in Reading. If you have a passion for delivering exceptional customer service, creating memorable experiences, and building strong relationships, this could be the perfect opportunity for you.

As the first point of contact for members, clients, and visitors, you'll play a key role in creating a welcoming and professional environment while supporting the day-to-day operations of a modern flexible workspace.

What you'll be doing:

Delivering outstanding front-of-house customer service
Welcoming members, guests, and visitors with professionalism and warmth
Supporting meetings, events, and networking activities
Building strong relationships within the business community
Managing meeting rooms and ensuring facilities are presented to the highest standards
Supporting centre operations, administration, and occupancy growth
Identifying opportunities to promote additional services and memberships

What we're looking for:

Previous experience in hospitality, customer service, events, coworking, serviced offices, or reception environments
Excellent communication and interpersonal skills
A proactive and positive approach to problem-solving
Strong organisational skills and attention to detail
Confident using Microsoft Office and booking systems
A genuine passion for creating exceptional customer experiences

What's on offer:

Excellent benefits package
Career development opportunities
Friendly and supportive team environment
Modern, vibrant workplace in Reading

If you're a people person who enjoys working in a fast-paced, customer-focused environment and wants to be part of a growing business community, we'd love to hear from you.

Apply directly or call (phone number removed).

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