Customer Assistant

Buzz Bingo • Temporary • Falkirk, Falkirk, Scotland, United Kingdom • £12.71 / hour • 4d ago

Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you’ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you!

Join us as a Customer Assistant in our Falkirk Club offering a 20 hour contract which is fully flexible over 7 days, including evenings and weekends.

The Role You’ll Play

As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA.

Hit the Jackpot with Our Benefits

Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
Thrive App – for your mental wellbeing approved by the NHS
Buzz Brights Apprenticeships
Buzz Brilliance Awards – Employee Recognition Scheme
Buzz Learning, our digital learning platform with access to 100s of online courses
In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
Access to Trained Mental Health Advocates for advice on your mental wellbeing
4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible)
Staff discount 50% off bingo tickets, food & soft drinks
Refer a Friend Scheme
Life Assurance
Pension Scheme

Your Responsibilities as Part of Our Team

Build rapport and relationships with Customers
Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard
Support with other duties as requested by the line manager
Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live

The Winning Combination We’re Looking For

Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment
Outstanding communication skills that can be adapted to different situations when necessary
Experience of handling cash and basic numeracy knowledge
You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards

Applicants must be 18+

You may also be interested in these jobs

Service Desk Administrator

March • Permanent • Glasgow, Glasgow City, Scotland, United Kingdom • 2d ago

Work from Home

The Service Desk Administrator is the first point of contact for all IT queries across the business, playing a vital role in keeping day-to-day operations running smoothly. Working in a fast-paced service desk environmen...

2d ago

Apply

Accounts Payable/Purchase Ledger

Escape • Permanent • Stirling, Stirling, Scotland, United Kingdom • £28k / year • 2d ago

Work from Home

12-Month Contract Based: Stirling (Hybrid Working Available) Are you an experienced Accounts Payable/Purchase Ledger Clerk or perhaps you're a recent Accountancy & Finance graduate keen to gain hands-on experience wi...

2d ago

Apply

Chef (LIVE IN)

Blue Arrow • Temporary • Glasgow, Glasgow City, Scotland, United Kingdom • £16.25 - £18 / hour • 2d ago

Work from Home

Blue Arrow has an exciting opportunity for both a SOUS CHEF and CHEF DE PARTIE to join our client for the season (June - October). This venue is a busy Hotel in the beautiful Scottish Countryside which is located approx1...

2d ago

Apply

Administrator (Professional Services)

Michael Page • Permanent • Edinburgh, City Of Edinburgh, Scotland, United Kingdom • £27.50k - £28k / year • 3d ago

Work from Home

Our global client is looking for an Adminsitrator Client Details A global law firm Description Provide comprehensive administrative support to the professional services team. Manage calendars, schedule meetings, and coor...

3d ago

Apply

Cashroom Assistant

Search • Permanent • Edinburgh, City Of Edinburgh, Scotland, United Kingdom • £30k - £34k / year • 3d ago

Work from Home

Search are supporting the recruitment of a Cashroom Assistant to join a well established legal finance team in Edinburgh with hybrid working. This role sits at the heart of the organisation's financial operations, suppor...

3d ago

Apply

Get more jobs like this

Create a free job alert