Warehouse Administrator

Perfect Personnel Ltd • Permanent • Redditch, Worcestershire, England, United Kingdom • £27k / year • 2d ago

Employment Type

Permanent | Full Time

Overview

We are seeking an organised and proactive Warehouse Administration Planner to join a fast-paced logistics and distribution operation. This role is ideal for an experienced administrator who enjoys working in a busy warehouse environment and thrives on managing multiple priorities while maintaining accuracy and attention to detail.

The successful candidate will play a key role in supporting warehouse and transport operations through effective planning, administration, reporting and customer service activities.

Key Responsibilities

Administration & Operational Support

Manage daily administrative tasks accurately and efficiently.

Process and reconcile receipts, resolving discrepancies within agreed timescales.

Receive and process customer enquiries and orders through internal systems.

Ensure customer orders are accurately entered, processed and dispatched.

Complete job file closures by obtaining proof of delivery documentation and relevant supporting information.

Produce operational reports and management information as required.

Maintain accurate records and archive documentation in line with company procedures.

Conduct regular system checks and ensure data accuracy.

Support operational teams with planning and administrative activities.

Assist with stocktaking activities when required.

Report any operational issues, incidents or concerns through the appropriate channels.

Maintain a professional and organised working environment.

Provide administrative support to planning and management teams as required.

Planning & Coordination

Coordinate activities between warehouse, transport and administration functions.

Support planning activities to ensure customer requirements are achieved.

Assist with forecasting and resource planning.

Monitor operational performance and update key performance indicators (KPIs).

Support continuous improvement initiatives across warehouse operations.

Health, Safety & Compliance

Follow all health and safety procedures and policies.

Promote safe working practices within the workplace.

Ensure compliance with operational procedures and company standards.

Support housekeeping and workplace organisation standards.

Contribute to a positive safety culture throughout the operation.

Skills & Experience

Essential

Previous experience within warehouse administration, logistics administration or operational planning.

Strong organisational and time management skills.

Excellent attention to detail and accuracy.

Strong written and verbal communication skills.

Ability to prioritise workload effectively in a fast-paced environment.

Experience using Microsoft Office, including Excel, Word and Outlook.

Confident working with internal systems and databases.

Ability to work independently and as part of a team.

Desirable

Experience working within a warehouse, logistics or distribution environment.
Knowledge of Warehouse Management Systems (WMS).
Experience producing operational reports and KPI information.
Exposure to transport planning or stock control processes.

Personal Attributes

We are looking for someone who is:

Highly organised and methodical

Positive and proactive in their approach

Able to remain calm under pressure

A strong problem solver

Adaptable and flexible

Customer-focused

Reliable and dependable

Committed to continuous improvement

A team player with excellent interpersonal skills

Working Hours

Monday to Friday

Full-time position

Flexibility may be required to support operational demands

Occasional weekend support may be required during peak periods

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