Visitor Experience Administrator

Saint Gobain • Permanent • Loughborough, Leicestershire, England, United Kingdom • 4h ago

Here at Saint-Gobain Interior Solutions, we are seeking a Visitor Experience Administrator to provide a positive and welcoming first point of contact for visitors. The role sits in a growing central facilities team, and plays a key part in the service offering to the business.

You will offer excellent customer service both in person and via other methods of communication, as well as undertaking administrative tasks that support the smooth day to-day running and organisation of receptions and areas within your remit.

This role is ideal for someone who thrives on engaging with people, is proactive, and is dedicated to providing a positive experience for both visitors and colleagues.

The role is based in East Leake, full time, 5 days a week.

What we're looking for:

Well-developed interpersonal skills, confidence, and an ability to engage and communicate with people on all levels
Excellent time management, administration and organisational skills; ability to handle multiple activities and priorities, whilst maintaining good attention to detail
Experience using SAP
Ability to demonstrate responsiveness and commitment to achieving deadlines
Proficiency in the use of MS Office packages e.g. Outlook, Teams, Word and Excel
Polished, professional, and dedicated to providing an excellent visitor experience

What you will be doing:

Maintaining a professional and welcoming atmosphere in the workplace; ensuring that the reception area is clean, organised, and presents a positive image of the organisation
Reviewing the Matrix booking system to see which meetings and visitors are expected on a day-to-day basis;
Acting as a hub for communication between different departments, employees and external visitors, relaying messages and ensuring that information flows smoothly through the buildings.
Raising purchase orders and booking in purchase orders when required
Ensuring all visitors are aware of the site rules and EHS behaviours
Booking goods in; receiving and distributing incoming post and parcels and arranging courier deliveries, franking and dispatching outgoing mail
Ensuring stationary stocks, and general supplies for the kitchen, are ordered, maintained and stored in a neat and logical manner

Are Saint-Gobain an inclusive employers?

Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world.

We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

And what about flexibility?

At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen.

If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!

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