Office Administrator

AONM • Permanent • Cambridge, Cambridgeshire, England, United Kingdom • £12.75 - £14 / hour • 8h ago

Academy of Nutrition & Medicine (AONM) is seeking a reliable and well-organised Administration Assistant / Office Administrator to join our small and friendly logistics team. The role is office-based at our Cambridge office (CB4 area) and is a long-term position, with full-time or part-time applicants considered.

Key Responsibilities:

Managing incoming and outgoing telephone calls in a professional manner
Handling email enquiries and general correspondence
Providing customer service and customer support to medical teams, practitioners, and individual clients
Accurate data entry and administration of orders, invoices, and payments
Raising invoices, sales receipts, and credit notes
Processing payments and updating accounting records using QuickBooks
Assisting with courier bookings, shipping, and logistics coordination
Preparing, packing, and dispatching test kits
Providing general office administration and administrative support to wider team

Skills & Experience Required:

Previous experience in an administration assistant, office administrator, or admin support role
Confident using telephone systems, email, and standard computer applications
Strong organisational and time-management skills
Excellent attention to detail and accuracy
Professional, friendly, and customer-focused manner
Ability to prioritise tasks and manage workload effectively
Ideally based locally within the CB4 area or able to commute within a reasonable time

Salary: £12.75 – £14.00 per hour (self-employed)
Hours: Full-time or part-time considered - flexibility offered
Location: Office-based, Cambridge (CB4)
Additional Information: Free on-site parking available

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