Onsite Customer Manager

Reed Specialist Recruitment • Temporary • Market Drayton, Shropshire, England, United Kingdom • £15.38 / hour • 2h ago

Location: Market Drayton
Pay Rate: £15.38 per hour
Hours: 8:00am - 4:00pm (37.5 hours per week)
Start Date: ASAP

About the Role

We are currently recruiting for an Assistant Insite Manager to join a fast-paced, customer-focused environment on a temp-to-perm basis. This is a varied and hands-on role with plenty of opportunity to make it your own.

You will play a key role in delivering an exceptional level of service to customers while also supporting business growth by identifying new opportunities and strengthening existing relationships.

Working closely with both customers and suppliers, you'll help ensure the smooth supply of parts, spares, and tooling-keeping operations running efficiently while also supporting commercial performance.

Key Responsibilities

Manage sales enquiries and process customer orders accurately within internal systems
Deputise for the Insite Manager in their absence
Maintain and update customer data within internal and customer systems
Coordinate and manage work orders from engineering teams
Handle customer enquiries including stock availability, pricing, back orders, and delivery queries
Prepare and follow up on quotations
Build and maintain strong customer relationships to maximise sales and retention
Communicate with suppliers regarding stock levels, pricing, and delivery schedules
Identify and support opportunities to drive revenue growth and improve margins

What We're Looking For

Skills & Experience:

Previous experience in a customer-facing or sales-driven environment
Strong working knowledge of Microsoft Office packages
Excellent communication skills with the ability to liaise internally and externally
Ability to build relationships with a wide range of stakeholders
Strong organisational skills with the ability to meet deadlines and work under pressure
Able to work both independently and as part of a team
Enthusiastic, flexible, and self-motivated with a proactive approach

Desirable (but not essential):

Experience within industrial, engineering, or stores environments
Knowledge of industrial products, parts, spares, or tooling

Full training will be provided for the right candidate.

What's on Offer

Competitive hourly rate of £15.38
Temp-to-perm opportunity with long-term career potential
Varied and engaging role with autonomy to make an impact
Opportunity to develop commercial and customer management skills
Supportive team environment

If you're a driven, customer-focused individual looking to take the next step in your career, we'd love to hear from you.

Apply today to start ASAP!

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