Client Support Administrator

YoungEducation Ltd • Permanent • Stevenage, Hertfordshire, England, United Kingdom • £22.50k - £26.50k / year • 2h ago

About the role

We are looking for a reliable and organised Client Support Administrator to join YoungEducation.

This role supports the delivery of services across Alternative Provision, centre-based tuition, online tuition, and home tuition. You will play an important part in keeping day-to-day operations running smoothly, ensuring that communication, systems, and processes are accurate, organised, and up to date.

The role

Working closely with the Client Support Coordinator, you will support referrals, onboarding, reporting, and general administration across the business. You will be responsible for maintaining accurate records, updating timetables and systems, and ensuring that key information is communicated clearly between staff, families, and external professionals.

A key part of the role involves supporting reporting processes. This includes chasing outstanding reports, carrying out initial checks to ensure they are complete and accurate, and escalating any concerns or inconsistencies to senior staff where required.

You will also respond to enquiries via phone and email, ensuring all communication is handled professionally, clearly, and in a timely manner.

About you

You will have previous administrative experience and be highly organised, with strong attention to detail. You will be confident communicating with a range of people, both over the phone and via email, and able to relay important information accurately.

You will have excellent spoken and written English, good IT skills including Microsoft Office, and the ability to manage your workload effectively while following processes and meeting deadlines.

Desirable

Experience within education or a similar environment would be beneficial, along with an understanding of safeguarding and awareness of EHCP processes or multi-agency working.

What we offer

25 days annual leave plus bank holidays (33 total)
Attractive employer pension scheme
Ongoing development opportunities
Supportive and collaborative working environment

You may also be interested in these jobs

Transport Customer Service

The Best Connection • Temporary • Hatfield, Hertfordshire, England, United Kingdom • £12.71 / hour • 2h ago

Administration

We are currently seeking a Transport Customer Service for our company based in Hatfield on a PM shift. Transport Customer Service Key Responsibilities Handle volume of inbound and outbound customer calls in a professiona...

2h ago

Apply

Accounts Administrator

Mitie Fire and Security • Permanent • Waltham Abbey, Essex, England, United Kingdom • £28k / year • 2h ago

Administration

Accounts Administrator - Office based Nazeing Are you passionate about fire safety and protection? Morgan Fire Protection specialises in the delivery of planned and corrective maintenance for fire detection systems and p...

2h ago

Apply

Contracts Administrator (Engineering)

Ernest Gordon Recruitment Limited • Permanent • Borehamwood, Hertfordshire, England, United Kingdom • £31k - £33k / year • 2h ago

Administration

Contracts Administrator (Engineering) £31,000 - £33,000 + Enhanced Pension + Death in Service + 25 days holiday + Free Parking + Training & Development Borehamwood Are you an experienced Administrator from an Enginee...

2h ago

Apply

Accounts Assistant

Go Interiors Ltd • Permanent • Dunstable, Central Bedfordshire, England, United Kingdom • £26k / year • 2h ago

Administration

About the Role: We are looking for a friendly, organised and detail focused Accounts assistant to join our Accounts team. This role is ideal for someone who enjoys working in a team, has a positive attitude, strong atten...

2h ago

Apply

Administrator

Mission 4 Recruitment • Permanent • Welwyn, Hertfordshire, England, United Kingdom • £28k / year • 22h ago

Administration

Our client is a leading provider of business telecoms and digital solutions, known for their high standards of service and a strong reputation within the corporate sector. They are looking for an efficient and well-organ...

22h ago

Apply

Get more jobs like this

Create a free job alert