HR & Volunteer Manager (People Manager)

The Shakespeare Hospice, Stratford-upon-Avon
28 hours per week across a minimum of 4 days (including Fridays)
Salary: £38,000 - £40,000 FTE (£28,373 - £29,866 pro rata), dependent on experience
Predominantly on-site

Closing date: 4th August 2026 at midday

Anticipated Interview: WC 10th August 2026

Help Shape the Future of People and Volunteering at The Shakespeare Hospice

We're looking for an experienced HR professional who is passionate about people, volunteers and continuous improvement. In this newly refreshed role, you'll play a vital part in modernising our people processes, enhancing our volunteer programme and helping ensure The Shakespeare Hospice remains an employer and volunteer organisation of choice within our community.

Make a Difference Through People

At The Shakespeare Hospice, our mission is to provide exceptional care and support to patients, families and loved ones facing life-limiting illnesses. Behind this vital work is a dedicated team of employees and volunteers who make a real difference every day.

We are seeking an experienced and compassionate HR & Volunteer Manager to join our People & Workforce Team. This is an exciting opportunity for a skilled HR professional who is passionate about supporting people, fostering positive workplace cultures and recognising the invaluable contribution volunteers make within our community.

About the Role

Reporting to the Head of People & Workforce, you will play a key role in delivering professional HR support across the Hospice while leading and developing our volunteer programme.

This is an exciting opportunity for someone who enjoys creating positive change. As the Hospice continues to evolve, a key focus during your first year will be to help modernise, streamline and improve people and volunteer processes, ensuring they are efficient, fit for purpose and provide an excellent experience for employees, volunteers and managers alike.

You will work closely with colleagues across the organisation to identify opportunities for improvement, simplify ways of working, enhance systems and processes, and support the development of a modern, people-focused HR function.

You will:

Provide expert HR advice and guidance to managers on a wide range of people matters.
Lead the review, development and modernisation of HR and volunteer processes, policies and systems.
Identify opportunities to streamline administration, improve efficiency and enhance the employee and volunteer experience.
Lead and develop recruitment and onboarding processes.
Support employee wellbeing and engagement initiatives.
Ensure compliance with employment legislation, HR best practice and regulatory requirements.
Produce workforce data and insights to support decision-making and continuous improvement.
Oversee volunteer recruitment, onboarding, engagement and recognition.

About You

We're looking for someone who is not only an experienced HR professional but also someone who enjoys improving the way things work.

You will be comfortable challenging existing practices, introducing new ideas and helping to build efficient and effective people processes. You'll be excited by the opportunity to make a lasting impact and help shape the future of HR and volunteering at The Shakespeare Hospice.

Why Join Us?

This is a unique opportunity to join The Shakespeare Hospice at a pivotal time. Alongside providing expert HR and volunteer leadership, you'll have the opportunity to influence and modernise key people processes, helping to create an outstanding experience for our employees, volunteers and managers while supporting the Hospice's long-term ambitions.

To Apply

If you are an experienced HR professional looking for a meaningful role where you can make a lasting impact on employees, volunteers and the wider community, we would love to hear from you.

Please provide a CV and cover letter - guide two A4 pages detailing how your skills and experience match the requirements of the role. Full details of the role can be found on our website by clicking ‘apply’.

The Shakespeare Hospice is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates.

We can offer:

Competitive salary
Generous annual leave entitlement – 35 days including statutory bank holidays, rising to 37 days after 5 years’ continuous service and 39 days after 10 years’ continuous service (pro rata for part time)
Contributory pension scheme
Free on-site car parking
Family friendly policies, including enhanced maternity, adoption and paternity pay
Occupational sick pay
Free 24-hour confidential advice and support via our Employee Assistance Programme
Flexible working
Staff Wellbeing Programme
A comprehensive induction plan
Training and development opportunities for staff where relevant to role
Free eye tests

By clicking ‘apply’ you will be taken to our website where you can see more details on the position and complete your application.

Candidates must be able to demonstrate their eligibility to work in the UK.

The Shakespeare Hospice reserves the right to close adverts early should we receive enough applications.

We reserve the right to extend the closing date for this vacancy should the need arise.

All data is processed in accordance with our privacy policy which can be found on our website.

The Shakespeare Hospice

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HR & Volunteer Manager (People Manager)