Social Creative & Community Marketing Coordinator

Location: London

Salary: £26,500-£30,000 per annum, dependent on experience

About Us

The Ribbon Box is a fast-growing global online platform focused on well-being, fertility, and parenting, based in Chiswick, West London. We are looking for a talented Social Media Content Creator to join our team and help elevate and grow our social media presence across multiple digital channels.

The Role

We are seeking someone who can craft engaging, trend-driven content, with a split focus on our key channels for owned and partner content, and on growing our newly-launched channels for The Ribbon Box Influencer Collective, a first of its kind AI-driven influencer and ambassador matching for wellbeing, fertility, pregnancy and parenting, and (peri)menopause brands .

You will also help to drive users into and moderate our online community forum, The Ribbon Box Community - a space for support, shared experiences, and helpful tips on topics related to wellbeing, fertility, pregnancy and parenting.

In this role, you’ll work closely with our creative team to develop and execute content strategies, produce compelling visuals and videos, and analyze performance to maximize reach and engagement.

Key Responsibilities

Develop, design, and curate engaging and trending content for platforms including Instagram, TikTok, YouTube, Pinterest, and more
Conceptualise and create video content, graphics and stills to drive engagement and growth
Assist in planning and executing multi-client marketing campaigns and promotions, ensuring alignment with brand guidelines
Conduct research with interns to identify trends and provide recommendations for content strategy
Collaborate daily with the creative and partnerships team on content planning and strategy
Foster relationships within our online community, as well as influencers and brand advocates, to manage brand reputation
Plan and execute marketing promotions and social activations that highlight the community forum’s value and encourage sign-ups
Encourage and moderate community forum interactions, respond to questions, and maintain a positive brand presence
Front of camera presence, hosting TikTok and IG lives and podcast episodes

Required Experience & Skills

Bachelor’s degree in Marketing, Communications, Media Studies, or related field preferred
1–2 years of experience in social media management, community management, content creation, or digital marketing
Strong proficiency in social media platforms and community forum marketing strategies
Skilled in graphic design and video editing software (e.g., Adobe Creative Suite, CapCut, Canva)
Strong creativity, with a keen eye for social trends and visual storytelling
Excellent organizational and project management skills to handle multiple campaigns simultaneously
Ability to analyse data to inform content strategy

Who You Are

You’re creative, forward-thinking and someone who genuinely enjoys connecting with people. Whether that’s jumping into conversations online, hosting TikTok lives / podcast episodes or confidently sharing ideas in a team brainstorm, you bring energy and clarity to your communication and work.

You’ve also got an eye for spotting opportunities, trends, and content ideas, and when you do, you run with it.

You’re a self-starter who is comfortable with the idea of taking ownership of projects from concept to execution, and you’re really motivated by seeing your ideas come to life and perform well.

Benefits

Dynamic, supportive work environment
Opportunities for professional development and long term career progression
Office closed between Christmas and New Year for bonus holiday
Bonus birthday day off
Two days per week working from home (Tuesdays and Fridays)

We also welcome candidates with related experience or job titles such as: Social Media Coordinator, Content Marketing Specialist, Digital Content Creator, Social Media Marketing Executive, Online Content Strategist, Social Media & Content Manager, Digital Marketing Manager, Digital Campaign Manager, Digital Marketing Specialist, or Digital Marketing & Social Media Specialist.

To Apply

If you feel you are a suitable candidate and would like to work for The Ribbon Box, please do not hesitate to apply.

The Ribbon Box

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Social Creative & Community Marketing Coordinator