ERP Consultant / Implementation Specialist (Microsoft Dynamics BC / NAV & Bespoke Solutions)

Remote with travel to customers when required.

The Opportunity

Our client is seeking an experienced ERP Consultant to join their growing Service Delivery Team. In this client-facing role, you will act as a vital bridge between our client's specialised industry expertise and their customer base, building lasting relationships and serving as a trusted advisor to ensure the success of complex software implementations. You will provide end-to-end consultancy, implementation services, training, and support, focusing heavily on functional analysis, gap-fit training, system configuration, and writing specifications for business change using Microsoft Dynamics NAV/BC and proprietary healthcare vertical solutions.

Key Responsibilities

Solution Configuration & Analysis: Analyse client requirements and objectives to determine how the client's proprietary vertical solutions and Dynamics NAV/BC can best meet business needs, producing requirements and managing client configuration and process re-design.
Implementation & Advisory: Deliver full-cycle implementation services, hands-on assistance, and advisory consulting for project-related tasks to ensure successful go-lives.
Data Management: Oversee data migration, integration, and data transfer tasks as defined by project scopes.
Testing & Documentation: Manage process and system testing, and create accurate documentation in line with company operational frameworks.
Training & Development: Deliver comprehensive training to key-user and end-user teams, both on-site and remotely.

Knowledge & Experience

Direct understanding of the NHS and the public sector healthcare landscape.
Strong knowledge of supply chain, inventory, and procurement from a business-led perspective.
Proven ability to collect, clean, and analyse data.
Hands-on experience configuring Microsoft Dynamics NAV (2014 onwards) / Business Central modules: Inventory, Warehouse, Supply Chain, Vendor Procurement, and Purchase Requisitions.
Experience with mid-market or enterprise ERP implementations and system testing.
Understanding of Mobility Solutions (PDAs) and their deployment/integration with Dynamics NAV.

Skills & Competencies

Excellent relationship-building, commercial awareness, and communication skills to convey complex concepts to non-technical stakeholders.
Strong analytical, problem-solving, and conflict-mediation abilities.
Highly organised self-starter capable of managing multiple projects simultaneously under tight deadlines.
Requirements: Full driving licence, access to your own vehicle, and willingness to travel to customer sites with occasional overnight stays.

Qualifications & Training

Degree educated (or equivalent experience) in Computer Science, Software Engineering, IT, or a related discipline.
Significant experience delivering complex IT and change management projects (scoping, documentation, planning).
Prince 2 Foundation project management qualification.
Advanced proficiency in MS Office (Excel, Word, PowerPoint, Project) and Visio.

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