Location: Bridgend or Hinckley
Company: Stone and Glass Group
Job Type: Full-time, permanent
Department: Sales & Marketing

About Stone and Glass Group

Stone and Glass Group is a leading supplier of machinery, tooling, spare parts and service support to the glass and stone industries. We work with some of the best machinery manufacturers in Europe and also manufacture our own machinery through brands including Atlantic Machinery, Advance Systems, H&D Developments and Willian Design.

As the company continues to grow, we are looking for an organised and commercially minded person to support our capital machinery sales, marketing activity and online content.

The Role

This is an internal sales and marketing role focused on supporting the sale of capital machinery across the glass and stone industries.

The successful candidate will help prepare quotations, update website content, create marketing material, support social media activity, manage customer enquiries and assist the sales team with day-to-day commercial tasks.

This role would suit someone who is confident on the phone, comfortable working with technical products, and has a good eye for detail when creating or editing written and visual content.

Key Responsibilities

Support the capital machinery sales team with quotations, brochures, customer information and follow-up activity.
Handle incoming enquiries for machinery, tooling and related equipment.
Help maintain and update product pages on the company website.
Create and edit marketing content for social media, email campaigns, brochures and website listings.
Work with suppliers to obtain product information, images, specifications and pricing.
Help prepare professional customer proposals and sales documents.
Keep CRM and internal systems updated with customer information and sales activity.
Assist with lead generation and follow-up campaigns.
Support the launch and promotion of new machinery ranges.
Liaise with the sales, spares, service and manufacturing teams to ensure accurate information is provided to customers.
Help organise product information, photos, videos and technical documents.
Support the business with general sales administration where required.

Skills & Experience

Previous experience in sales support, marketing, customer service or administration.
Good written English and attention to detail.
Confident speaking to customers and suppliers by phone and email.
Comfortable using Microsoft Office, CRM systems and general business software.
Experience with website editing, social media or marketing content would be useful.
An interest in machinery, manufacturing, engineering, glass or stone would be an advantage.
Able to work independently and manage multiple tasks.
Organised, reliable and commercially aware.
Willing to learn technical products and build knowledge over time.

What We Are Looking For

We are looking for someone who can become a key part of our internal sales operation. This person does not need to be a fully technical machinery expert from day one, but they must be willing to learn, ask questions and take ownership of the details.

The ideal person will be practical, organised, confident with customers and comfortable helping turn technical information into clear, professional sales and marketing content.

What We Offer

Full-time permanent position.
Opportunity to work in a growing machinery business.
Training on products, suppliers and industry processes.
Varied role covering sales, marketing, customer support and commercial administration.
Supportive team environment.
Opportunity to develop within the company as the business continues to grow.

Stone and Glass Group Ltd

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