Credit Controller - Part Time

Location: Birmingham
Working Arrangement: Fully Office Based
Job Type: Part Time | Permanent
Commission: Performance-related commission available

The Opportunity

My Key Recruitment is working with a growing and commercially focused business in Edgbaston to recruit an experienced Credit Controller to join their team on a permanent, part-time basis.

This is a hands-on role for someone who enjoys taking ownership of their workload, is confident speaking with customers regarding outstanding payments and knows how to achieve results while maintaining positive and professional relationships.

You'll manage your own portfolio of accounts and cases, ensuring outstanding balances are followed up consistently, payment arrangements are managed effectively and accurate records are maintained throughout.
If you have experience within credit control, accounts receivable, collections or debt management and you're looking for a role where your performance can directly increase your earnings, we'd love to hear from you.

What You'll Be Doing

Taking ownership of outstanding accounts from initial instruction through to resolution
Proactively contacting customers regarding overdue balances
Following up outstanding payments via telephone, email and SMS
Preparing and issuing payment and credit control correspondence
Negotiating realistic repayment arrangements where appropriate
Liaising with clients regarding proposed payment plans and account progression
Monitoring agreed payment arrangements and following up missed payments
Maintaining accurate and detailed records within the CRM system
Ensuring accounts are progressed consistently and effectively
Identifying potential issues or disputes that may delay payment
Working towards monthly collection and recovery targets
Supporting improvements to internal credit control processes as the business grows

What We're Looking For

We're looking for someone with previous experience in credit control, accounts receivable, collections or a similar finance-focused role.

You'll ideally be:

Confident chasing outstanding payments by telephone and email
Comfortable discussing overdue accounts and payment arrangements
A strong communicator and negotiator
Professional when dealing with challenging conversations
Highly organised and able to manage multiple accounts
Confident using CRM or finance systems - HubSpot experience would be advantageous
Accurate with strong attention to detail
Self-motivated and comfortable managing your own workload
Commercially minded and focused on achieving results
Resilient, proactive and accountable

Why Consider This Role?

This is a great opportunity for an experienced Credit Controller who wants more ownership than a traditional transactional credit control position.

You'll be trusted to manage your own workload, build relationships, negotiate payment solutions and directly contribute to the financial performance of a growing business.
There is also scope for the position to develop as the company continues to expand.

Interested?

If you have experience in credit control, accounts receivable or collections and are looking for a part-time opportunity in Edgbaston, we'd love to hear from you.

Apply today by sending a copy of your most recent CV to: (url removed)

My Key Recruitment

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Credit Controller - Part Time