About Us

At IronmongeryDirect, we've been a trusted name in architectural ironmongery for over 50 years. What started as a traditional ironmongery shop has since grown into the UK's leading direct supplier, delivering thousands of parcels each week. With a vast range of over 18,000 high-quality products available for next-day delivery, we're the reliable choice for tradespeople who value efficiency, expert advice, and top-tier service. If you're looking to be part of a dynamic, growing company that's built on a foundation of trust and excellence, we'd love to hear from you.

We're proud to be recognised as one of the UK's Best Workplaces in Retail, Hospitality & Leisure 2025 by Great Place to Work®, a reflection of the positive feedback from our own people and our commitment to creating an exceptional employee experience.

About the Role

We are seeking a detail-oriented and dependable individual to join our team as a Warehouse Operative. This role offers an excellent opportunity to contribute to the smooth running of warehouse operations by ensuring accurate handling, storage, and dispatch of goods. The successful candidate will play a vital part in supporting supply chain activities, maintaining inventory accuracy, and upholding high standards of workplace safety. If you thrive in a fast-paced environment and enjoy working as part of a team, this role is designed for you.

About the Accountabilities

Accurately pick and pack goods to prepare orders for customer distribution.
Safely load and unload vehicles, following all safety guidelines.
Verify deliveries by checking items against accompanying paperwork to ensure accuracy.
Book in items promptly, meeting agreed KPIs.
Store goods correctly in designated locations within the Distribution Centre.
Carry out rework activities as required.
Maintain a clean and organised workspace at all times.
Follow best practices to prioritize staff safety in all tasks.
Keep external areas (loading bays, skips, etc.) clean and tidy consistently.
Ensure housekeeping standards are upheld throughout the facility.

About You - Essential

Must be physically fit due to the nature of work
Flexibility in working shifts or varying schedules
Ability to follow instructions accurately and work efficiently in a team setting
Good organisational skills with a strong focus on attention to detail
Basic literacy and numeracy skills to complete documentation accurately
Willingness to undertake manual handling tasks where required
Commitment to maintaining safe working practices and adhering to company policies

About You - Desirable

Able to demonstrate relevant experience in a similar environment
Certification or experience in operating warehouse machinery such as forklifts
Familiarity with warehouse management systems or inventory software

About the Benefits

25 days annual leave plus public Bank Holidays, including the option to buy and sell up to three days per holiday year
Subsidised Private Healthcare for employees and their families
Enhanced family leave benefits
Fully funded Wellbeing offering operated by Health Shield with the ability to claim back medical costs, access to an EAP service including counselling sessions, a GP Anytime service and access to the NHS-approved Thrive wellbeing app
PERKS - a rewards platform offering hundreds of deals and discounts from the brands you know and love, helping your salary stretch a little further
Discretionary annual company performance bonus
Regular WOW awards for those that go above and beyond
Staff suggestion scheme with associated rewards
Staff discount on our products
Long service awards, including the option to buy and sell up to three days per holiday year including additional annual leave, life insurance and increased employer pension contributions
Two paid volunteer days per year
£500 refer a friend incentive scheme
We believe in recognising great work, investing in personal growth, and supporting wellbeing.

Ironmongery Direct

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