Our client, a well-established book distributer, is looking for an organised, proactive Business Support Administrator to join their friendly team. You will be a key point of contact for customers, supporting the smooth running of customer accounts while also providing valuable administrative support across the business.

Working closely with a supportive and experienced team, you'll be responsible for maintaining strong customer relationships, resolving queries and ensuring accurate administration across a range of business functions.

The responsibilities of the Business Support Administrator include but are not limited to:

Manage customer accounts, including posting payments, reconciling accounts and handling customer payment queries.
Carry out credit control activities by phone and email, maintaining positive customer relationships while ensuring timely payments.
Provide office administration support, including ordering supplies and coordinating office maintenance requirements.
Administer HR systems and records through BrightHR, including holidays, timekeeping and personnel documentation.
Support the wider business by managing shared administrative processes and, over time, progressing into customer order entry and invoicing responsibilities.

Skills, Experience & Key Candidate Attributes of the Business Support Administrator:

Excellent communication skills with a friendly, customer focused approach.
Highly organised with the ability to manage multiple tasks and priorities.
Strong attention to detail and accuracy, particularly when working with financial information.
Confident user of Microsoft Excel and business systems, with the ability to learn new software quickly.
Positive, proactive and willing to learn, with the flexibility to take on new responsibilities as the role develops.

If you're an organised Business Support Administrator with excellent customer service skills and a desire to learn, we'd love to hear from you.

CMR Recruitment Ltd

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Business Support Administrator