Business Support Administrator

Clifton Moor, York

£29,848 per annum + up to £1,000 annual bonus

Monday to Friday, 37.5 hours per week

Flexible working hours:

8.00am - 4.00pm
8.30am - 4.30pm
9.00am - 5.00pm

For over 30 years, Autohorn has been helping businesses and drivers across the UK with vehicle leasing, fleet management and mobility solutions. What started as a family business in York has grown into one of the UK's leading independent fleet providers, but we've never lost the friendly, supportive culture that made us successful.

As our business continues to grow, we're looking for a Business Support Administrator to become an integral part of our commercial team.

This isn't just another administration role.

You will be at the centre of every customer's journey, making sure everything runs seamlessly from their first order through to the day they collect their new vehicle. Your organisation, communication and attention to detail will help deliver the outstanding service that Autohorn is known for.

If you enjoy working with people, love being organised and thrive in a fast-paced environment where no two days are the same, we'd love to hear from you.

Duties

Every day brings something different. You will:

Guide customers through the administration of their new lease or vehicle changeover
Prepare lease agreements, quotations and customer documentation
Liaise with customers, dealerships, finance providers and suppliers
Keep customers updated throughout their vehicle order journey
Check and process licences, insurance documents and agreements
Coordinate vehicle orders from quotation through to delivery
Maintain accurate records using our CRM system
Produce reports and provide administrative support across the commercial team
Help ensure every customer receives an exceptional experience from start to finish

Skills and Experience

We are looking for someone who enjoys working as part of a team and takes pride in delivering a first-class service.

You'll ideally have:

Previous administration or customer service experience
Excellent organisational skills and attention to detail
Strong communication skills, both written and verbal
The ability to prioritise a busy workload
Good Microsoft Office skills
A positive, proactive attitude

Experience within automotive, leasing or financial services would be an advantage, but it's certainly not essential. Full training will be provided.

Why join us?

Salary of £29,848
Annual bonus of up to £1,000
Private healthcare
Company pension
Free on-site parking
Free breakfast every morning
Fresh fruit provided daily
Monday to Friday working - no weekends
Flexible start and finish times
Friendly and supportive team
Genuine opportunities to develop your career within a growing business

Interested? Please apply with your updated CV.

Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Autohorn Fleet Services

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Business Support Administrator