IT Support Technician
- Employer
- Intouch Games Ltd
- Location
- Halesowen, England, United Kingdom
- Salary
- £24500 - £26500/annum
- Closing date
- 30 Aug 2022
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Job Title: IT Support Technician
Location: Birmingham, Halesowen (Onsite)
Salary: up to £26,500 (neg) + comprehensive benefits (including flexible working hours, casual dress policy, free on-site gym, free daily lunch, private pension scheme, and much more!).
Intouch Games Limited is the privately owned developer of multiple, world leading brands in the mobile casino sector. From our centrally located headquarters in the West Midlands, and with additional technical support from our sister office in Romania, we are proud to be able to deliver our entire operation inhouse. From concept to game release, player acquisition to 24/7 customer support, we do it all.
As reflected in our corporate strategy, our brands are player-centric. Therefore we constantly focus on what delivers value to them and what constitutes an exceptional player experience - we understand what makes a player tick. Through advancing our digital capabilities, delivering technological innovation and adopting a player focused organisation, we have rapidly grown and have over 3.5 million players across our brands. We have also established ourself as a dominant force within the iGaming industry, winning various industry awards.
Whilst our brands are player-centric, Intouch is people-centric. The continuation of our success relies on the brilliance and strength of our dynamic teams. We invest in our people, support them with personal development and help them grow their career with us.
Requirements
Key responsibilities...
Responsible for the support and maintenance of the company's IT Infrastructure
IT support to all business users.
Resolve any IT related faults
Setting up User/Email accounts
System diagnostics Windows and Mac
Documentation of current and new solutions
PC/Laptop Deployments using Desktop Central
Desk Moves
Asset tracking and management.Key skills we're looking for...
Excellent IT support experience (1st, 2nd Line)
Windows Desktop and Server operating systems expertise
Excellent Software troubleshooting experience (Adobe, office, etc)
Active Directory and Office 365 skills
Mac OS X experience, iOS/Android
Asset management experience
Able to communicate with third party suppliers
Experience working at ITIL Service desk standardsBenefits
Lunch covered with our free onsite canteen
State of the art free onsite gym and shower facilities!
Annual salary reviews with performance related pay increases
Regular team social events!
Private pension (matched up to 6%)
Regular training, coaching and career development planning
Access to free counselling, and mental health and well-being services!
Exclusive perks and discounts to your favorite shops and brands
Location: Birmingham, Halesowen (Onsite)
Salary: up to £26,500 (neg) + comprehensive benefits (including flexible working hours, casual dress policy, free on-site gym, free daily lunch, private pension scheme, and much more!).
Intouch Games Limited is the privately owned developer of multiple, world leading brands in the mobile casino sector. From our centrally located headquarters in the West Midlands, and with additional technical support from our sister office in Romania, we are proud to be able to deliver our entire operation inhouse. From concept to game release, player acquisition to 24/7 customer support, we do it all.
As reflected in our corporate strategy, our brands are player-centric. Therefore we constantly focus on what delivers value to them and what constitutes an exceptional player experience - we understand what makes a player tick. Through advancing our digital capabilities, delivering technological innovation and adopting a player focused organisation, we have rapidly grown and have over 3.5 million players across our brands. We have also established ourself as a dominant force within the iGaming industry, winning various industry awards.
Whilst our brands are player-centric, Intouch is people-centric. The continuation of our success relies on the brilliance and strength of our dynamic teams. We invest in our people, support them with personal development and help them grow their career with us.
Requirements
Key responsibilities...
Responsible for the support and maintenance of the company's IT Infrastructure
IT support to all business users.
Resolve any IT related faults
Setting up User/Email accounts
System diagnostics Windows and Mac
Documentation of current and new solutions
PC/Laptop Deployments using Desktop Central
Desk Moves
Asset tracking and management.Key skills we're looking for...
Excellent IT support experience (1st, 2nd Line)
Windows Desktop and Server operating systems expertise
Excellent Software troubleshooting experience (Adobe, office, etc)
Active Directory and Office 365 skills
Mac OS X experience, iOS/Android
Asset management experience
Able to communicate with third party suppliers
Experience working at ITIL Service desk standardsBenefits
Lunch covered with our free onsite canteen
State of the art free onsite gym and shower facilities!
Annual salary reviews with performance related pay increases
Regular team social events!
Private pension (matched up to 6%)
Regular training, coaching and career development planning
Access to free counselling, and mental health and well-being services!
Exclusive perks and discounts to your favorite shops and brands
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