Technical Facilities Manager

JOB TITLE: Integrated Facilities Manager

REPORTING TO: General Manager

LOCATION: London, EC3

ROLE OVERVIEW AND PURPOSE

As the Integrated Facilities Manager you will be required to manage the delivery of the security, concierge, cleaning and technical engineering to the standards required.

Both internally and externally you will be required to ensure that the site and back of house areas are fully maintained to a level of service which exceeds the client's expectations and are safe through a planned and proactive management program.

KEY RESPONSIBILITIES

To manage the delivery of the contract in line with company policies and procedures
Manage all aspects of the team including, training, health and safety, development and welfare at work
To advise and provide assistance to our engineers on any technical matters and liaise with customer.
Coordinate WO and defects actions as required and ensure they reflect the SLA priority levels
Prepare, distribute, action reports and audits as required.
Ensure weekly and monthly PPM's are carried out by maintenance and engineering staff
Liaise with facilities helpdesk and contractors as required.
Provide professional support to the business in service related matters and to the client in all contract matters
Prioritise all incidents ensuring all key personnel are kept fully informed at all times
Deliver excellent leadership, communication and motivation to the site-based team including communicating on a daily basis so that a sound communication channel exists
Ensure all team members carry out their duties in a correct and timely manner in accordance with the cleaning specification and to BICS standards
Manage maintenance activities and the correct/safe usage of all equipment on site ensuring any faults are reported and resolved as a matter of priority, keeping the client informed at all times
Ensure all COSHH and Risk Assessments are input onto the database system and kept up to data.
Ensure sufficient staff and equipment are available to meet all events requirements
Ensure welfare needs of all team members are addressed in a prompt and expedient way obtaining advice and guidance in line with policies and procedures
Ensure that all administration requirements of the client are met correctly
Lead the monthly management meeting with customer and support management team.Experienced Required

Managing a security team in a commercial environment
Managing a cleaning team in a commercial environment
Experience within a technical environment, and a good understanding of M&E Building Services
IOSH Qualification or equivalent H&S qualification
Ability to manage resources with leadership skill which will include the ability to effectively manage.
Good time management and prioritisation skills.
Good customer service skills
Budget management skills