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Project Support Officers

Employer
HMRC
Location
Edinburgh, City of Edinburgh
Salary
£34404 - £42057/annum
Closing date
23 Aug 2022

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Job Sector
Public sector
Contract Type
Permanent
Hours
Full Time
Location

Croydon, Edinburgh, Glasgow, Leeds, Manchester, Newcastle, Telford

About the job

Closing Date 11:55 pm on Tuesday 9th August 2022

Summary

At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.

We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.

Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.

Job description

Are you a Project Delivery Professional looking to work on some of the biggest, most exciting and sophisticated projects in the UK?

This is a fast-paced environment, but we recognise the value of a work life balance for our people. You will not just be part of a team but a community that supports each other.

Our Project Support Officers play a crucial role in driving forward the ground-breaking change needed to achieve the future shape of HMRC and Tax administration on behalf of every citizen in the UK.

This is an exciting opportunity to join our diverse Project Delivery community as we continue to earn our place as one of the best project delivery departments across Government.

The role of the Project Support Officer covers a diverse range of activities to support the delivery of the project’s objectives. The Project Support Officer enables the smooth running of the project by supporting the project manager through the operation of project management processes, and the co-ordination of business management actions and activities on their behalf.

Responsibilities

* Implement and maintain appropriate systems to enable effective planning and scheduling.

* Establish and maintain project controls, keeping the project manager aware of the project status.

* Prepare project performance reports, presenting statistics and researching new Information.

* Ensure organisational tasks are carried out efficiently.

* Manage and monitor compliance of the project with Departmental Security, Health & Safety, Equality & Diversity, Business Continuity and Business Planning.

* Lead a team responsible for identifying, developing and deploying resources.

* Manage workforce planning, providing information for effective decision making to the Project Manager.

* Procurement of supplies and services related to project support within Delegated Financial Authority limits.

* Manage professional relationships with a wide range of internal and external stakeholders, using appropriate channels, to ensure all are engaged. Act as lead point of contact for some external parties, identifying, communicating, understanding and impacting future change.

* Draft and sign-off correspondence.

* Monitor project spend and contribute to the compilation of budgets and the development of the business case.

* Ensures an accurate asset register is maintained.

* Manage potential risk areas, working with risk managers and escalating as appropriate.

Essential Criteria

* Experience of working in a PMO or Project-style environment

* Must be competent in using Microsoft Office Tools

Behaviours

We'll assess you against these behaviours during the selection process:

* Delivering at Pace

* Communicating and Influencing

* Working Together

We only ask for evidence of these behaviours on your application form:

* Delivering at Pace

* Communicating and Influencing

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension

Team members that are moving offices as a result of the Locations Programme will be entitled to a Moves Adjustment Payment for three years where they incur additional costs. This is calculated based on the difference between the costs of travelling to and from the new and old office, over a weekly period. You will get more detail on this as part of targeted locations move communications.

Find more about HMRC benefits in for further information or visit

Things you need to know

Security

Successful candidates must pass a disclosure and barring security check.

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.

As part of the application process, you will be asked to complete a name blind CV, a 500-word Statement of Suitability and separate 250-word statements addressing the specified behaviours.

Your CV is for information purposes only and will not be scored.

Your Statement of Suitability should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the role and responsibilities and how you meet the essential criteria outlined in the advert.

In the event of a large number of applications being received an initial sift will be carried out against the Statement of Suitability.

At full sift all behaviour statements and your Statement of Suitability will be assessed, with the successful candidates being invited to interview.

During the panel interview, you will be asked behaviour-based questions to explore in detail what you are capable of, and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role.

This is an example of a strengths-based question:

“It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?”

There is no expectation or requirement for you to prepare for the strength-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.

After interview, merit lists will be created for each location advertised within the vacancy. If you are successful at interview, you will be placed on the merit list for any locations you have expressed an interest for. Appointments from each merit list will be made in strict merit order.

Interviews will take place via video link. Sift and interview dates to be confirmed

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