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Lead Worker / Support Worker - Casual Hours

Employer
Trident Group
Location
Birmingham, West Midlands, United Kingdom
Salary
£10.16/annum
Closing date
15 Aug 2022

View more

Job Sector
Care & Social Work
Contract Type
Permanent
Hours
Part Time
Casual Support Worker/ Lead Worker – Adult Services

REF:9112

Zero Hour Casual Contract

£10.16 per hour  

Hagley Road, Birmingham

Trident Group has over 50 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,400 homes in some of the most disadvantaged communities in the Midlands. It employs more than 850 staff, works with many volunteers and provides training places and apprenticeships as part of the employment package. The Group has an annual turnover of more than £34m and owns assets close to £186m.

The Group consists of;

Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance

Trident Reach, which is a registered care and support charity providing services to those who are homeless or at risk of homelessness, and those who have been victims of domestic abuse across all age groups across the Midlands.

About the Role

As a Lead Worker you will be providing early and targeted support to aid the recovery and resilience of single adults or childless couples with multiple vulnerabilities, working flexibly across the city supporting young people in their own accommodation, in locations of their choice and if/when they change accommodation.

You will support vulnerable adults customer group to develop the knowledge and skills they need to better manage their lives, including accessing appropriate services, empowering them to build successful relationships within their community, improving health and well-being and increasing levels of independence as they move through a prevention pathway model.

Key Responsibilities:

Undertake effective needs and risk assessments with people referred to the service in accordance with the service’s eligibility criteria.

Develop co-produced, outcome focused support plans that reflect each customer’s personal strengths, goals and aspirations.

Deliver a flexible service, increasing or reducing the frequency and intensity of support as required and re-introduce support to dormant cases should any tenancy or support issues arise.

Support customers to sustain accommodation, improve health and well-being outcomes, develop skills required to live independently, including offering practical support, maximising income, budgeting, addressing debt.

Act as a community navigator, linking customers into local services and activities to establish networks of support and reduce social isolation. 

Any other duties as required by the role.

About You

We are looking for individuals with relevant experience in providing specialist support that may and will cover a range of activities:

Excellent communication skills as well as a customer focussed approach are essential

Proven ability to work effectively with a wide variety of stakeholders, both statutory and non-statutory

Experience of agile working across locations to support a case load of customers

A working knowledge of legislation in regard to delivering support to young people

Experience in facilitating customer involvement

IT Literate and competent with word, excel, support planning software and database management and creation

Maintaining accurate records that capture identified outcomes and Key Performance Indicators.

Ability to manage competing priorities and work to deadline

Understand the wider strategic and legislative framework and associated outcomes.

Applying

Please ensure all applications are accompanied with a current CV which will be used to assess your suitability for the role. Your CV should contain evidence of all the relevant skills, experience and qualifications requested in the body of the advert.

All applicants are required to provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.

This role is subject to a successful disclosure at an appropriate level from Disclosure and Barring Service (DBS).

We welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation

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