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Print Room / Mail Room / Facilities Support - (London / Multi-Site)

Employer
Ricoh
Location
London
Salary
£21500 - £22000/annum
Closing date
11 Aug 2022

View more

Job Sector
Apprenticeships
Contract Type
Permanent
Hours
Full Time

Job Details

Change your job, change your workplace, change your future...

Role: Operations Support Specialist - Print, Mail & Facilities

Location: London central (zones 1&2)

Salary: £21,500 + Travel Allowance and large company benefits

Flexibility - Happy to talk flexible, remote and hybrid working

With over 108,500 employees and offices in over 150 countries, Ricoh has built its excellent reputation by developing office automation solutions, enabling individuals and organisations to improve the quality and productivity of office communications in all corners of the world.

We are currently looking to recruit a well-motivated Support Specialist to deliver an exceptional customer service by offering support in mail & print room functions, across various London-based clients.

You will be required to work across our client sites within Central London as and when required, travel allowance is provided.

Ricoh UK Core Values 

What you will be doing...

To deliver efficient Mail Room, Print Room, Service Desk and Facilities and services to the customer, to meet agreed SLA’s and customer satisfaction

Work across client sites within the city as and when required

Help solve operational problems quickly and efficiently to ensure the most efficient service is provided

Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customer service are delivered

To deliver the attached job profile, specific to site requirements to meet the business needs and client expectations

To ensure all work carried out is to the highest quality to ensure it meets customer confidentiality, customer deadlines, SLA and KPI’s

You will ideally have...

Proven experience working in a similar role (mail and print rooms)

IT literacy

Team oriented pro-active, open minded team player

Good organisational skills with an attention to detail

Excellent communication skills, both verbal and in writing

Excellent customer service skills

Ability to demonstrate commitment and flexibility at all times

Multi-tasking skills and ability to work on a variety of items simultaneously

Good Time Management skills

In return for your commitment, you can expect

Ricoh is an exceptional place to work. A place where there is strong emphasis on career development for the right individuals. This is also a role where you can excel within a fast-paced environment and succeed within a great organisation. Are you the right candidate for this key position? If so, we welcome your application.

We are an equal opportunities employer

Ricoh UK is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

#LI-AN1

Company

Joining Ricoh means stepping into an environment where innovative ideas and global leadership in office technology solutions are second nature. Here you can find out what it means to work for Ricoh, along with career opportunities in your region.

 

Inclusive workplace

We respect people as individuals and value their differences. We're committed to creating a workplace environment that is fair, flexible, and promotes personal and professional growth. We believe a diverse workplace brings fresh ideas and creates a more enjoyable place to work.

 

Our values

Our founding principles; love your neighbour, love your country and love your work, are truly reflective of what our people aspire to and underpin everything we do as a global organisation. We value the importance of open and honest communication, act with integrity and embrace a culture that encourages growth.

 

Imagine. change.

Change is driven by imaginative thinking – that is the proposition of the Ricoh brand. Imagine and Change are two words to describe the way we work and bring value to our customers.

 

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