Print Room / Mail Room / Facilities Support - (London / Multi-Site)
- Employer
- Ricoh
- Location
- London
- Salary
- £21500 - £22000/annum
- Closing date
- 11 Aug 2022
View more
- Job Sector
- Apprenticeships
- Contract Type
- Permanent
- Hours
- Full Time
Job Details
Role: Operations Support Specialist - Print, Mail & Facilities
Location: London central (zones 1&2)
Salary: £21,500 + Travel Allowance and large company benefits
Flexibility - Happy to talk flexible, remote and hybrid working
With over 108,500 employees and offices in over 150 countries, Ricoh has built its excellent reputation by developing office automation solutions, enabling individuals and organisations to improve the quality and productivity of office communications in all corners of the world.
We are currently looking to recruit a well-motivated Support Specialist to deliver an exceptional customer service by offering support in mail & print room functions, across various London-based clients.
You will be required to work across our client sites within Central London as and when required, travel allowance is provided.
Ricoh UK Core Values
What you will be doing...
To deliver efficient Mail Room, Print Room, Service Desk and Facilities and services to the customer, to meet agreed SLA’s and customer satisfaction
Work across client sites within the city as and when required
Help solve operational problems quickly and efficiently to ensure the most efficient service is provided
Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customer service are delivered
To deliver the attached job profile, specific to site requirements to meet the business needs and client expectations
To ensure all work carried out is to the highest quality to ensure it meets customer confidentiality, customer deadlines, SLA and KPI’s
You will ideally have...
Proven experience working in a similar role (mail and print rooms)
IT literacy
Team oriented pro-active, open minded team player
Good organisational skills with an attention to detail
Excellent communication skills, both verbal and in writing
Excellent customer service skills
Ability to demonstrate commitment and flexibility at all times
Multi-tasking skills and ability to work on a variety of items simultaneously
Good Time Management skills
In return for your commitment, you can expect
Ricoh is an exceptional place to work. A place where there is strong emphasis on career development for the right individuals. This is also a role where you can excel within a fast-paced environment and succeed within a great organisation. Are you the right candidate for this key position? If so, we welcome your application.
We are an equal opportunities employer
Ricoh UK is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
#LI-AN1
Company
Joining Ricoh means stepping into an environment where innovative ideas and global leadership in office technology solutions are second nature. Here you can find out what it means to work for Ricoh, along with career opportunities in your region.
Inclusive workplace
We respect people as individuals and value their differences. We're committed to creating a workplace environment that is fair, flexible, and promotes personal and professional growth. We believe a diverse workplace brings fresh ideas and creates a more enjoyable place to work.
Our values
Our founding principles; love your neighbour, love your country and love your work, are truly reflective of what our people aspire to and underpin everything we do as a global organisation. We value the importance of open and honest communication, act with integrity and embrace a culture that encourages growth.
Imagine. change.
Change is driven by imaginative thinking – that is the proposition of the Ricoh brand. Imagine and Change are two words to describe the way we work and bring value to our customers.
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert