Helpline Sales Team Leader

Job Title: Helpline Sales Team Leader. 

Location: Office Based in Wakefield. 

Target: Applicants with experience of managing a Sales & or Financial customer services team.

Rewards: Basic salary of up to £35K depending on experience, plus commission and benefits OTE £39K  

Working Hours: Working on average 35 Hours per week average, over a four week period with variable working patterns each week. 

Working Patterns: Required to work 2 in 4 weekends on rota with weekday time off in lieu when working weekends. 

Timeline: Immediate Teams interviews with August 2022 start date. 

Who are The New Homes Group: 

The New Homes Group is part of the Skipton Building Society and has the enviable reputation of being the UK’s leading new homes specialist. Through our range of individual brands we specialise in facilitating the sales of new homes working with housebuilders, lenders and a nationwide network of estate agents. We offer a broad range of Mortgage Services together with Part Exchange, and Assisted Move and we work with most of the UK’s top 20 housebuilders. 

New Homes Mortgage Helpline: 

New Homes Mortgage Helpline is the UK’s leading new homes mortgage specialist and celebrates over 30 years of trading. With considerable knowledge, experience and a team of passionate professionals we are recognised as a great company to work for and proud to be able to offer unrivalled career opportunities for individuals who are looking for a career in financial services. As part of our ongoing expansion and to help deliver national coverage we recently opened our office in Wakefield and after much success are now expanding our teams further.

We are now looking for a Sales Team Leader to join our Mortgage Helpline Team. The role offers full training and would ideally suit candidates with previous experience of managing a team of Sales and or Customer service professionals in a financial setting. 

Helpline Sales Team Leader: 

New Homes Mortgage Helpline is considered as the first point of contact as part of our customers’ journey and experience. We are therefore looking for a strong leader who will make a real impact on the overall business sales performance, by leading a new team of up to 12 highly trained mortgage specialists. The role will be based out of our new offices in Wakefield, working alongside our existing Mortgage Helpline. Primarily the role is to maximise sales opportunities while maintaining our five star service to our House builders and Customers.

Required Knowledge, skills and qualifications: 

Excellent inter-personal and presentation skills, with outstanding communication and listening skills, with the ability to explain complex information in a clear and simple format.
Experience of Financial Services would be highly advantageous.
Highly competent Microsoft Office user, including Excel, Word and Outlook, and able to quickly adapt to new software packages and online processes.
Comfortable working weekends and variable shifts as required. 
Benefits: 

Permanent Full Time employed role.
Hybrid Home/Office based working.
Extensive induction coupled with ongoing training, support and development programme.
28 days paid holiday including Bank Holidays.
Unrivalled opportunities for progression, promotion and personal development in an expanding business.
Contributory workplace pension.
Generous Staff referral bonus scheme.
Death in service cover.
Get your Birthday off each year. (Once Probation Completed)
24 Hour Wellbeing Employee Assistance Programme.
Free Bluecrest prevention plus health screening.
Free onsite parking.
Access to discounts platform, Perks at Work
Access to self-funded Health Care plan
Discount on Nuffield Gym Membership
If this role sounds of interest please forward your CV by clicking Apply Now, or call Darren Robins Talent Acquisition Manager at The New Homes Group for a confidential chat on 0/1/2/0/6-9/8/4/8/1/1.

* Terms and conditions apply